Question about Brother FAX-575 Plain Paper Thermal

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Brother FAX 575: After removing a paper jam (fax reception), the "paper jam, open cover, remove paper jam" message cycles. Tried all suggested remedies except buying new ribbon cartrige. Any suggestions?

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Check the sensors from where the paper is exiting + check that there is no piece of paper left inside

Posted on Aug 03, 2010

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Its always saying that BACK COVER IS OPEN we already check it for many times but its intact and in correct possition. and also the paper wont feed the machine.


Hi there!!
The message that you're getting means that either the back cover is not closed securely or there's a jammed paper inside. Here's what you can do to clear the message:
-Please unplug the fax machine for your safety -Open the front cover -Remove the toner & drum assembly (theres a handle in the center of the drum/toner assembly, just pull it towards you. -Remove any pieces of paper stuck or the jammed paper -Remove the toner from the drum and check for any other pieces of paper stuck -Once everything is clear -Reinstall the toner back into the drum and the drum & toner assembly to the fax machine. You should hear it click into place once installed correctly -Close the front cover & plug in the power cord. That should clear the message
Hope this helps, Thumbs up if it does, thanks!

May 08, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Hello, I have a Brother Fax 560 (Plain Paper Fax). I am having difficulty receiving faxes. It is not transmitting on the receiving end. What is the problem?


Hi Despite the increase in texting, email, Facebook and Twitter, we still hang on to our fax machines. They are perfect for sending copies of original documents despite document jams, buying ink or special paper, maintaining a phone line--we love 'em. Basic problems like paper misfeeds can be troubleshooted through the use of some basic steps.
Check the Message
  • Check the messages on the display of your Brother fax machinemag-glass_10x10.gif. The messages will be pretty self-explanatory such as "Insert Doc, Again" or "Please Supply Paper." "Insert Doc. Again" means that that the documents weren't placed on the feeder correctly; just follow the instructions and try again. A message like "Please Supply Paper" will simply mean you need to replenish the paper. "Memory Overflow" is probably the most cryptic. It just means that the memory capacity was exceeded and it has stopped recording. Press "Enter" to register the documents in memory and to complete the operation.
  • Misfeeds
  • Clearing an original's misfeed by pushing down on the release lever to open the front panel. Remove the failed original and close the panel. To clear recording paper that's gotten jammed in the paperfeed, open the turn guide and remove the paper. To clear paper from the transport unit, which is in the top, open the cover, remove the drum and toner. Lift the guide and remove the paper by pulling upwards. Paper can get stuck in what is called the Fixing Unit. Open the top cover. Again, remove the drum and toner. Open the Fixing Unit cover and remove the paper by pulling it back.

  • Aug 02, 2010 | Brother IntelliFAX 560 Plain Paper Fax

    1 Answer

    HOW DO I CHANGE THE RIBBON?


    Hello,
    You can use the below link that will take you to the brother FAQ website. Follow the FAQ to change the ribbon.
    http://welcome.solutions.brother.com/BSC/public/us/ca/en/faq/faq/000000/000500/000045/faq000545_001.html?reg=us&c=ca&lang=en&prod=fax575_us&Cat=7
    Thanks,
    Pat

    May 13, 2010 | Brother FAX-575 Plain Paper Thermal

    1 Answer

    Jammed paper


    There are 3 places to check for jammed paper.

    Turn off the fax machine, then remove the tray and open the back cover, and open the front cover to remove the drum and toner (cartridge) and look inside machine.

    After you find the jammed paper put the cartridge and tray back in machine and close all the covers.

    Error message should go away.

    Apr 06, 2010 | Brother IntelliFax-2820 Laser Fax

    1 Answer

    Original jammed in fax feeder of Brother Intellifax 2800


    lift document feeder cover and look for paper. if no paper is present there are one or two switch levers that are on the bottom of feeder cover. make sure they can move freely and are not stuck.

    May 27, 2009 | Brother IntelliFAX 2800 Laser Fax

    1 Answer

    Paper jam message but there is no paper jammed. opening and closing cover doesn't work.


    hi,are you sure no paper jam ok check very very small paper in your machine or clean the sensor.

    Apr 28, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

    1 Answer

    Brother fax machine says back cover open and it is not open. Why?


    This message comes up sometimes when paper is jammed inside. Remove paper thru back cover.

    Mar 05, 2009 | Brother IntelliFax-2820 Laser Fax

    1 Answer

    Faxing


    Hi:

    You may have removed the paper but the reason why it is still saying paper jam can be caused by at least two things.

    If you removed the paper, but it tore while you were taking it out then a small piece could be blocking a sensor or a sensor flag ( a spring loaded finger that the paper has to activate as it moves through the machine) It's possible that a small piece of paper could be blocking a sensor or you may have disloged one of these 'flags' in the area where you first removed the paper. Go back and look closely in that area for a piece of paper or a sticking ''flag'. Until you do that the fax keeps thinking that there is something in the paper path and will keep displaying that message.

    Andrew

    Jul 20, 2008 | Brother FAX-575 Plain Paper Thermal

    2 Answers

    Brother Intellifax 2800


    Pls open cover = Please open cover. Probaly has a jam - Open the cover remove the drum/toner unit and check for jammed piece of paper under of in the drum unit.

    Jan 24, 2008 | Brother IntelliFAX 2800 Laser Fax

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