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I'm getting light print on a Konica Minolta Bizhub di7210. Do you have the troubleshooting steps for this.

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Hello,

A faded print image is normally the result of one of three conditions: The printer is getting low on toner, the print density is set too low, or Economode printing is turned on. For the last two settings, a printer self-test (typically a separate button on the printer) will show what the current settings are. If Economode is on, and users are complaining about how light the print is, turn it off and/or set the print density higher. If the toner is low, simply removing the cartridge and shaking it to redistribute the toner more evenly can temporarily resolve the problem until you can replace the cartridge.

Also, the problem could be from the driver on the printer from the system, you will need to uninstall the driver from your system and reinstall the driver of the printer back on your system to fix this problem.

Uninstall the printer driver from your system and reinstall back, this should fix the problem.

Take care.

Posted on Jul 29, 2010

  • 2 more comments 
  • Tim Thies Jul 29, 2010

    The toner is new, ive check both the density and the economde, cleaned the scanner mirror and the primary corona. Is there developer in this model? possibly an old drum unit?

  • Jimoh Adeleke Muyideen Jul 29, 2010

    Hello,

    Before saying anything on the drum, the problem could be from the driver on the printer from the system,
    you will
    need to uninstall the driver from your system and reinstall the driver
    of the printer back on your system to fix this problem.

    Uninstall
    the printer driver from your system and reinstall back, this should fix
    the problem.

    Take care.


  • Tim Thies Jul 29, 2010

    Its a free standing copier its not hooked to a system as a printer

  • Jimoh Adeleke Muyideen Jul 29, 2010

    Hello,

    In this case, i think the drum on your unit is possibly weak and cannot carry on any longer, i will advice you replace the drum on your unit, this most likely will fix the problem.




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To help you troubleshoot the issue about unable to scan but able to print, it is recommended to try uninstalling the previous software and driver and re-install Konica Minolta BizHub C203 printer software and drivers from the link given below:
http://www.biz.konicaminolta.com/download/driver.html

If issue persists, you can find the troubleshooting link and check if that helps to resolve the issue:
http://www.printcopy.info/?l=en&mod=free&chap=erc&brand=Konica-Minolta&model=bizhub%20C203&page=1

If issue persists, it is recommended to contact Konica Minolta bizhub for further assistance:
http://www.biz.konicaminolta.com/download/

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