Question about HP Photosmart C3180 All-In-One InkJet Printer

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Failure of Printer to Print Color

I cannot get my printer to access the color cartridge which I have replaced several times. I have checked all settings (I think!). It had been working fine since 2007 until a few months ago. I do use refilled cartridges.

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Try using a new HP ink cartridge. I had the same problem with a printer I purchased off of CraigsList even though the ink level was good. I installed a new color HP ink cartridge and it printed without a problem.

Posted on Jul 30, 2010

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try to access the dell all in one center. there's a link there that says maintenance. there's an option that says clean to fix horizontal streaks.
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The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

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    HP Deskjet 1180c and1220c Professional Series Printer and HP Deskjet 9300 and 1280 Printer - Troubleshooting a Blinking Print Cartridge Light Introduction The Print Cartridge light continues to blink with both cartridges properly installed and the Access Cover (also known as the top cover or lid) closed. Instructions The blinking Print Cartridge light may be caused by a faulty cartridge, the plastic case of the printer being dislodged or slightly out of position (which prevents the Access Cover from seating properly), the Access Cover sensor (also known as the top cover sensor or lid sensor), or by the actuator on the Access Cover. Follow the steps below to resolve the issue.
    1. With the printer turned on, open the Access Cover. The carriage will move out of the capping station and stop at one of the cartridge status icons located inside the printer under the Access Cover. The yellow arrow on top of the carriage will point to one of the cartridge status icons to indicate a good, empty, or faulty cartridge. See Figure 1 below.
      1. If the carriage stops in the cartridge’s OK position, indicated by the happy face in Figure 1, continue with Step 2.
      2. If a problem is indicated with one of the cartridges, remove the cartridge and verify that the cartridge part number is correct. The black cartridge part number is 51645A and the color cartridge part number is C6578A or C6578D.
      3. If the cartridge part number is correct, clean the electrical contacts on the cartridge with a soft, lint-free cloth. Do not touch or wipe the nozzle plate.
      4. If a faulty cartridge is still indicated after verifying the cartridge part number and cleaning the contacts on the cartridge, replace the cartridge.
      5. After replacing the cartridge, turn off and then turn on the printer to clear the cartridge error from the printer's memory. If the cartridge error cannot be cleared, the printer will require repair. If the carriage stops in the cartridge’s OK position, indicated by the happy-face in Figure 1, continue with Step 2. NOTE: The printer checks the status of both print cartridges before printing. Both the black and color cartridge must be functional and installed in the printer in order to print.
      Figure 1: Cartridge status icons c00001225.jpg Icon/Drawing Problem identified by the symbol Solution c00001226.jpg The color cartridge is missing, improperly installed, defective, or the wrong print cartridge is installed. 1. If there is no color cartridge in the cartridge cradle, insert a color cartridge.

      2. If there is a color cartridge in the cradle, remove the color cartridge and firmly reinsert it.

      3. Check to make sure the color cartridge is appropriate for the printer.

      4. If the problem persists, replace the color cartridge. c00001227.jpg The black cartridge is missing, improperly installed, the wrong print cartridge, or is defective. 1. If there is no black cartridge in the cartridge cradle, insert a black cartridge.

      2. If there is a black cartridge in the cradle, remove the black cartridge and firmly reinsert it.

      3. Check to make sure the black cartridge is appropriate for the printer.

      4. If the problem persists, replace the black cartridge. c00001228.jpg The color print cartridge is running low on ink. Replace the color print cartridge with a new color print cartridge. c00001229.jpg The black print cartridge is running low on ink. Replace the black print cartridge with a new black print cartridge. c00001230.jpg None. The print cartridges are working correctly. None. The print cartridges are working correctly.
    2. Close the Access Cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, remove the Access Cover by following the steps below:
      1. Open the Access Cover and hold it open.
      2. Dislodge the Access Cover from the hinges with a sharp blow to the hinge area of the Access Cover and then remove the Access Cover.
    3. Install the Access Cover by following the steps below:
      1. Align the hinges on the Access Cover with the hinge pins on the printer.
      2. Push down firmly on the Access Cover until the hinges snap into position.
    4. Close the top cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, the printer case may be dislodged or slightly out of position. To restore the printer case to the proper position, squeeze the printer by applying pressure to the front and back pressure points shown in Figure 2. Figure 2: Pressure points c00006497.jpg Firmly squeeze the pressure points on the printer case as shown in Figure 3. If the Print Cartridge light continues to blink, continue with step 5. Figure 3: Squeezing the pressure points c00006498.jpg
    5. If the Print Cartridge light is still blinking, push down firmly on the center of the Access Cover (the extra pressure may engage the sensor). If the Print Cartridge light quits blinking, remove the pressure from the Access Cover to see if the Print Cartridge light starts blinking again. Re-apply the pressure to the center of the Access Cover to see if the Print Cartridge light stops blinking again.
      1. If the Print Cartridge light quits blinking with pressure applied, the Access Cover is faulty and should be replaced.
      2. If the Print Cartridge light continues to blink even with pressure applied, the Access Cover sensor may be faulty and the printer will require repair.

    Oct 18, 2007 | Office Equipment & Supplies

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