Question about Tomtom GO 910 GPS Receiver

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My tom tom is unable to locate a satellite for the last two weeks. I have tried rebooting but that has not worked. If I input a new route it just says searching for a satellite and nothing happens.

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Connect to tomtom home. check if any updates available. install if any available. start the unit, when turned on completely press and hold the reset button for atleast 8 secs and then go outside under the open skies and see what happens.

let me know, good luck.

Posted on Jul 30, 2010

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1 Answer

My tom tom says no gps signal for the last two weeks. How do I fix this.


Did anything change in your environment (new car?) two weeks ago?

What happened immediately before you lost signal?

Is everything else working okay on the unit?

Have you updated everything with Tom Tom Home?

Have you tried resetting the unit (paperclip in the small hole on the bottom of the navigator)?

Have you tried resetting factory defaults? (Menu item under Change Preferences; you need to Show All Menu Items to see this one.)

BTW, nobody's satellite got hit by anything.

Nov 21, 2009 | Tomtom ONE GPS Receiver

1 Answer

Waiting for a valid gps signal


A couple solutions:

1) Make sure the TomTom can "see" the sky well... the GPS satellite waves are rather weak and easily blocked by trees, and anything not a window.

2) Hook up your TomTom to the computer (see details at www.tomtom.com or in the manual)

2b) Do a "sync" and download all updates. One of the updates is a small file that tells the TomTom where the satellites are located this week, and helps it sync up much faster. The longer time between uses, the longer it takes TomTom to find the satellites, and that can takes up to 2-5 minutes sometimes.

That can be frustrating with a car full of people waiting to get going and the driver doesn't want to drive without making sure the TomTom works and is giving valid directions.

Aug 16, 2009 | Tomtom One XL GPS Receiver

6 Answers

Keeps displaying cannot get valid gps signal was working fine last week now does not work


i work as a truck driver on a small fleet of 7 vehicles in the midlands UK

3 of us have Tom Toms, the others have medion, navman or garmin.

ALL the tom tom users have been experiencing GPS problems this week ( june 21 onwards ) whilst the rest of us have seen no change in GPS satelite availability.

In addition, a friend who uses a TOM TOM One XL in another part of the UK has also had same problems.

Its a TOM TOM problem generally it seems, and NOT your particular piece of kit.

Jun 25, 2009 | Tomtom ONE GPS Receiver

1 Answer

I am not getting satalite signal on my tom tom xl


The most common problem to this is because the TomTom doesn't know it's current location.  It may be that you last used your device a long distance from where you currently are now.  I don't know how long you waited for the gps signal to acquire but it can take up to 10 minutes (even on military aircraft if they don't know current location).  
Power it up and press on the signal strength icon.  That will bring up your satellite tracking status.  If it don't look like it's doing anything, then your gps has probably malfunctioned.  If it looks like it's acquiring satellites, then give it a good amount of time (10-15 minutes) to see if it can find your location.  I recommend doing it outside of your vehicle with no satellite obstructions to make the process go faster.
Good Luck

Jun 10, 2009 | Tomtom One XL GPS Receiver

2 Answers

Tom Tom XL worked fine and then after stopping for lunch could not find satelite signal the rest of the 200 mile drive.


Try going online at the Tom Tom site and updating the device (it's free). There's a new update each week that tells the Tom Tom where the satellites will be during the coming seven days. Admittedly, this only speeds up the process and not finding a signal for 200 miles is a stretch, but it's worth a try if you don't regularly update.

May 17, 2009 | Tomtom ONE XL GPS

2 Answers

TomTom One GPS fault


I had the same problem after downloading the latest maps, the unit was slow to boot up and would not find any satelites. I had no response from e-mails to Tom tom tech support and I was going to give up and buy a new device if this fix failed. I had tried paper clip resets and resetting to factory settings but they had not worked.

After reading the previous answer to this link I searched Tom tom support for 'clear flash' and the search results were more useful than the FAQ on the normal support pages.

I used Tom tom home to uninstall the current software application and then reinstalled the latest version (I had to go through several updates as my version of the software was from when I purchased the unit in 2007), I then downloaded and ran Clear flash and made sure that I disconnected the tom tom from my PC using the correct procedure (using the eject button in the bottom of the tom tom home screen as I read that this could have contributed to the problem in the first place).

After another reset the device came to life and after a few minutes searching for satelites outside the device worked as it should (try checking the configure GPS option if it is taking a while to find a signal, it could be just me but it seems to speed up the search process).

Hope this helps.

Apr 07, 2009 | Tomtom ONE XLS Car GPS Receiver

1 Answer

My tom tom ONe cannot get a valid Satelite Signal just stays wait


If you are indoors then move outdoors to get a signal.

If you are outdoors then move your location by a few yards and sometimes it will suddenly aquire the satellites.

Happens occasionally with my unit. I normally set a route up then start driving and it suddenly starts to work OK.
HTH
Peter

Mar 07, 2009 | Tomtom ONE GPS Receiver

1 Answer

Unusable signal


we had that problem last week.i bought a new remote control and it worked fine.

Jan 01, 2009 | RCA L37WD12 37 in. LCD HDTV

20 Answers

No GPS Signal in TomTom One XL all of a sudden


I suddenly lost the GPS signal today and could not get it back. All I got was the "No valid GPS signal". My solution was to tap on the GPS satellite bars when in the route map. this brought up the "Status summary page of the TOMTOM.

I then again tapped the satellite bar which brought up the "GPS Status" page. I then tapped the bar labeled "configure".

The radio button next to the option titled "Minutes (dm.m') was selected. I then moved the selection to "Degrees (d.d) and it started working.

I had just downloaded the GPS fix 5 days ago so it is not like this suddenly caused it to stop working.

This may not work for everyone but this is what it took to get mine working.

Cheers

Jul 09, 2008 | Tomtom One XL GPS Receiver

6 Answers

Garmin Nuvi 360T won't find satellites


I should have posted this sooner.  I got hold of Garmin about my problem with the nuvi 360.  They were very nice about it and had me send the unit to them and they sent me a new one.  It was that simple.  I never found out what the problem was but the explanation from the other guy makes sense...... that the internal battery wore out and had to be replaced.  I am very happy with Garmin products and am glad everything worked out.

Feb 08, 2008 | Garmin Nuvi 360 Bilingual GPS Navigator...

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