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I have a trane XR12 Heat Pump. The cooling fan on the outdoor unit does not run nor does the compressor. The fan motor heats up and hums. I am guessing that the problem is the start capacitor on the fan motor and that the compressor is most likely in thermal overload. Any suggestions beyond replacing the capacitor?

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  • 455 Answers

Hello Rich,NO you have a dual capasitor that runs both fan & compressor motors.Shut it down and let it cool off.You need the uf rate numbers & the volt rating of the existing cap (printed on the side)to get EXACT replacement.The wires plug in to the top termanls C, HERM &FAN.Worth fixing good luck.

Posted on Jul 29, 2010

Testimonial: "Thanks for your help and a quick response. The problem was the capacitor. $30.00 to fix the problem! You saved me a lot of time and money!"

  • Kaitlyn Kistler
    Kaitlyn Kistler Jul 10, 2014

    I'm having the same problem with the same trane XR12. what exactly needs to be replaced?

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Hi, and the outdoor condenser fan should not be on at all in the heat mode unless this is a heat-pump!! So, I can see that this is a 3-ton Carrier split system and I haven't pulled up any information on it, only if I need to. But if the indoor unit runs on natural gas/propane, this would not be a heat-pump and the outdoor fan would run only in the cooling cycle. So, if it is not gas fired it is a heat-pump, and yes the outdoor unit should be up and running all year around. On a heat-pump you will have what is called a reversing valve in the refrigerant system that directs the flow of freon in the right direction for the season you are in. Most all heat-pumps will have a heat strip package installed in unit for emergency and aux. heat if compressor lets say fails. You're thermostat will have on it a selector switch, you will see on it these labels, Aux., emergency heat, auto/on/off/heat/cool. You will know from what I have just went through with you what you have. Forgive me for such a long explanation as I like my customers to understand more about there units in question. I could have just said yes or no and thanks? Doesn't work like that for me. I hope this has helped you out. One thing, If you determine this is a heat-pump and the fan is not on when in heat, you may have lost this condenser fan motor? You say both run caps. were replaced, and normally when you loose a run cap for a motor they will open internally, leak, buldge ect. So if this is taking place, if you can yourself take a look at the run cap. Also, make sure you have 220 volts to condensing unit. If not, check breaker probably a 30 amp double pole to see if it has tripped. You will have a disconnect box at the unit and inside there will also be 2 fuses. If you see only a pull out square connect, the fuses are still there but in behind the cover. If you have power and can hear the compressor come on but fan does not, I am positive you will have A faulty run cap, or faulty motor. Kill power to unit and try and slide a metal coat hanger down to prop or blade to see if it spins freely. If it is hard to turn bearings are froze up. If the capacitor seems to look ok, and the motor does spin free, It still may have open windings. Do these checks I have asked of you on power to the outdoor unit. If all is good, Stand in front of the unit and have someone turn the stat on for what season you are in. Lower or raise temp a ways above or below room temp. You should her the contactor close and compressor will start along with the condenser motor.If compressor starts and motor does not, then I would say it has failed and or cap again. When a motor is replaced, the run cap must always be replaced to!! Please get back to me and keep me posted. I will wait to hear what has happened. Good Luck.
Sincerely,
Shastalaker7

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1 Answer

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Yes, you will want to put the unit into cooling mode to help assistance with the ice melt.

If you can, block off the outdoor coil or disconnect the outdoor fan motor. This will assist in raising the discharge pressure and temperature and thus, it will melt the ice quicker.


Or, if you have the capability, you can take a garden hose around to the unit hooked into hot water and melt the ice that way.




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