Question about HP LaserJet 4L Printer

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I was printing a 43-page doc, and about halfway through, the paper jammed. I fixed that, pressed the reset button and it restarted, but was printing in Chinese/Japanese?? and then Euro-gibberish, and has continued that for ~ 20 pages so far. I can't make it stop except by pulling out the paper tray. Help, please!! Thank you!

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Cancel job then resend

Posted on Jul 29, 2010

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1 Answer

Installed new maintenance kit for 9050 printer. Trying to reset page count and now the printer is jamming error code 13.02.00.


No relate with paper jam & page count resetting. Might be maintenance not installed properly..Remove paper jams, restart printer,if error 13.20 appears check some paper/paper particles jammed.. 1. Print from manual tray.
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If you are using that specific printer. After clearing the paper jam clean the rollers of the printer with a cotton ball that is moist with water or a lint free cloth that is moist with water.
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it may have more to do with the type of paper and your canon printer. did you check to see that the paper is compatible with the printer specifications?

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