Question about HP LaserJet 5500dtn Color Printer

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Printer prints a line across the paper around three inch from the left hand side of the page.

Printer prints a line across the paper around three inch from the left hand side of the page.

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  • Anonymous Mar 29, 2014

    I have a Xerox Series B & W printer and when printing get black vertical lines through one side. How can I fix this?

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  • 25 Answers

Check your Toner Carts.
Is the line a certain color?
Black perhaps?

Lift the door of the toner cart.
If you see a streak on your toner drum, you will see a streak on your paperwork.

Look at your fuser as well.
Is there a problem with the big orange roller?
BEWARE! Don't touch the fuser roller its EXTREMELY HOT!
Let the printer cool down before inspecting.

Posted on Aug 14, 2008

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Canon D760 print problem - print image


Duplicated images on pages is either the drum, or fusing/setting unit. Since this is an all in one unit, I am assuming the ink/toner cartridge includes the drum. I suggest replacing the fusing/fixing unit. (the hot part of the printer"

Aug 15, 2012 | Canon imageCLASS D760 All-In-One Laser...

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Printer ignores white space at beginning of document


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by dragging the black bar on the left with your mouse when
the cursor changes for resize

Nov 30, 2007 | Printers & Copiers

1 Answer

The "on-off" light is flashing steadly... while


The flashing light could either indicate a cartridge problem or the printer carrier has stalled.
Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed. To do the hardware test, follow the steps below:
  1. Switch the printer off.
  2. Put one sheet of paper into the paper feeder.
  3. Press and hold the power button and the paper feed button for three seconds until the power light comes on.
  4. Release both buttons. After three seconds, the printer will start to print. You should obtain a page containing a series of horizontal color lines, and a thick black line below these. All the lines should be solid.
  5. When the test is complete, switch off the printer. NOTE: If you do not turn off the printer, it will keep on printing this page.
To check if you have a cartridge carrier stall, follow steps below:
  1. First unplug the printer.
  2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
  3. Once the cartridges have been moved across, you can clip them out.
  4. Try to print without the cartridges in the carrier.
  5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.
Try to print a document to check if printer is working properly now.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
Sources: - Lights Flashing on the Printer - How to Perform the Hardware Test on the Lexmark X74/X75

Jun 25, 2011 | Lexmark X75 All-In-One InkJet Printer

2 Answers

I have a grey/black line all the way down the right hand side of the page


Run a half test.
Put paper in the manual feed tray.
Print something, anything
When the paper is 1/2 way into the printer, open the cover.
Pull out the toner cartridge. Look down at the paper.
Does it have a black line on the right side?
If yes, replace the cartridge. If no, replace the fuser.

May 11, 2011 | HP LaserJet 1010 Printer

1 Answer

Printer is printing a vertical black line two inches from left hand side of page. The printer is new. what is wrong?


you may feed a used paper stapled with staple pin and that pin damaged the drum of your printer. now you have to replace the drum

Aug 17, 2010 | OKI C5500n Printer

1 Answer

HP 2840 will not print on 3 inches of left side of page


Take the toner cartridge out, shake it back and forth, and turn it around in a circle a few time. Put it back in the priter, and print. Order a new toner cartridge.

If this is an inkjet printer, ignore this response.

Apr 21, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

Lines across the page from side to side about 2 inches apart as the paper comes out of the printer. Charge wire problem? If so where would I find it to clean it? A new cartridge only made the problem...


could be a fuser problem. interrupt a print and look if the lines are on the page before it enters the fuser (when you still can wipe the toner off the paper).

Oct 16, 2009 | HP LaserJet 1012 Printer

1 Answer

HP Laserjet 3330 printed dark page especially around the middle


Does this happen both when copying and printing?
For printing solution, try another toner cartridge.
If lines continue to appear when copying (primarily through the automatic feeder) then lift the auto feeder, and clean the glass -mainly the narrow piece on the left side.

please rate solution :)

Apr 07, 2009 | HP LaserJet 3330 All-In-One Printer

1 Answer

Printing problem


the problem exclusive between the drum or the fusser unit

Apr 25, 2008 | HP LaserJet 2550L Printer

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