Question about Computers & Internet
This is a fairly common problem, in particular with older machines.
Perhaps ones that have OEM sound cards (like Dell, HP, etc) that might be more or slightly different then the common retail versions.
(The same can happen with similar OEM video cards too).
What happens is that Windows Update incorrectly thinks it found a better sound driver for you. And will probably install it automatically for you if you chose the "Express" setting at the update web screen.
Instead run the "Custom" option and only install the important/urgent updates but don't check the "Hardware" update for the sound card.
To get your old sound card working again you might have to uninstall the sound driver that the update installed previously.
Go to "Control Pannel", "Add or Remove Programs" and check the box "Show Updates".
Find the sound driver and uninstall it.
If this still doesn't fix the problem go to the Computer manufacture's web site and down load the latest/last official sound card driver for your machine.
Some times this is complicated as a particular model can have more then one sound card offering.
If this is the case, download all of them.
Install the driver. If you get a message about "unsupported sound card" or similar, then try one of the other drivers (assuming there were multiple choices).
Hopefully you will be hearing sweet music again..
Posted on Jul 29, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
rather doing a driver hunt
note: it will find all of your outdated drivers
this is a free driver solutions
which will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue
updating each driver free then restart once all of the drivers have been updated
it might take some time being free
just type in what you want or need be specific you might have to try a few times to get it right
IE: motherboard name sound drivers
Windows XP/2003/Vista/Server 2008/7/8 free drivers
Windows 2000/XP/Vista/7/8 free driver program
hope it helps
if this driver does not work
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