Question about RIM BlackBerry Curve 8310 Smartphone

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My Blackberry is hanging on the Memory cleaning application. The front screen shows only the ''Timer''. When the phone is reset and the sim card removed the phone keeps going back to the same screen. Please help as nothing is working?

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Dear user,
This type of problem came by the downloading of third party software which is not compatible with your device or Blackberry .

You have to delete some application form your device , which is not compatible of your device.
Or you have to reset/format your device .

How to delete third party application :
1 in screen menu è press “Option”
2 press “Advance Option”
3 press “Applications”
4 select third party application (which is in bold letter)
5 press the “Menu” key and Delete.
Please follow the below instruction “How to wipe the device”

1 in screen menu è press “Option”
2 Press “Security Options”
3 Press “General Setting”
4 Press the track wheel and select “Wipe Handset”
5 If you like to include the third party software , please check mark on “include third party application” then press “continue”
6 Type “blackberry” then press the track wheel and select OK


Your device is formatting now >>>>>>>

Posted on Jul 30, 2010

  • mishravishal Jan 26, 2011

    format the device and the memory card as well

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Use BlackBerry Application Loader to load BlackBerry Device Software

Doc ID : KB03621
Last Modified : 2007-05-18
Document Type : How To

Environment
  • BlackBerry® Desktop Software 3.6 and later
  • BlackBerry Device Software
  • BlackBerry device
Warning: You should not install BlackBerry Device Software that is older than the version installed on the BlackBerry device. Doing so could cause the BlackBerry device to malfunction.

Procedure

To use BlackBerry Application Loader to load BlackBerry Device Software, complete the following steps:
  1. Install the BlackBerry Device Software on your computer.
  2. Open BlackBerry Desktop Manager.
  3. Connect the BlackBerry device to the computer.
  4. If prompted, type your BlackBerry device password and click OK.
  5. Complete one of the following steps:
    • If the Application Updates Available window appears, click Update Now. The Application Loader Wizard appears.
    • If the Application Updates Available window does not appear, double-click the Application Loader icon. The Application Loader Wizard appears.
  6. Click Next.
  7. If prompted, type your BlackBerry device password and click Next. Note: When the Application Loader Wizard is finished examining the configuration on the BlackBerry device, the Device Application Selection screen appears listing the applications available for installation. The selected check boxes indicate applications that are already installed on the BlackBerry device.
  8. Select the check box for the BlackBerry Device Software.
  9. Click Next.
  10. If the On the Device Backup screen appears, choose whether to automatically back up the BlackBerry device and click Next.
  11. Click Finish to begin loading the BlackBerry Device Software.
  12. Click Close when the software is finished loading.

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