Question about Sony Ericsson K800i Cellular Phone

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My SE K800i is shut down permanently, what could be the possible reason? When i showed it to SE service center they replied that the cell's motherboard is damaged. When surfed internet on this problem, i found that motherboard damage is damage of firmware and need to reset it. but all terms were quite tough to understand. so please suggest me what to do with my cell

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  • 43 Answers

I have had the same problem with my K850i. Trying the EROM update process is not useful because the phone is dead so the software won't see it. I had to send mine to the nearest SE service centre. When I get back to get the unit I asked what the problem with my phone they stated that it was an EROM fault but that is was beyond economical repair and had to replace the main board. You really need to send it back to the service centre and just hope that they'll do something with it. I wasn't charged for it as it was under warranty and it was a manufacturers fault.

Posted on Jul 29, 2010

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Posted on Jan 02, 2017

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I've update my se k800i, after finishing the step of updated.i switch on the phone and appear "insert correct sim card".i've tried my the other one sim card.also cannot work.what should i...


1st, might your mobile is unlock via patch only,a temporary unlock,it means everytime you program or update your mobile,the patch will be lost & this will be lock again,which means its not a permanent unlock...

if you want it permanent,go to any mobile service center and tell them to unlock it permanently.

now if it is permanent,you can update your mobile all you want...





hope this solution helps...please rate me... thanks.

Jun 03, 2011 | Sony Ericsson K800i Cellular Phone

1 Answer

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listing carefull, NEVER pullout battery before stop phone of on /off button.your problem is softwere.there is damage.go to S.E. service

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get it a software update from sony ericsson service centre

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Take the phone to a mobile service center and have them fully service the phone and replace the LCD on the phone.

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1 Answer

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ok ur main software form the phone and file sistem does not mach bouth sould be the same in order to work properly who flsh the phone probably flash just the main software bout not the FS go back and told them to completly flash and customize your phone with the same Main and FS

Apr 22, 2008 | Sony Ericsson K800i Cellular Phone

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Try updating it with Sony Ericsson Update service on the sony Ericsson site using your data cable. I did it with a clients phone...

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Make sure you're using the settings from your Service Provider, and that your settings are set to reply via ANY center number.

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What 'bout other phones ? There could be a Tower faillure near your area. Please check out whether other phones work not. Otherwise there might be a network faillure in your cell phone or you might need to replace your antena. If possible open up your mobile carefully and refix everything, it should work.

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I think the problem is your phone has some settings that disabled your SMS functions so I suggest you to try and put your SIM card in another phone and try sendng SMS. If it works, try Reset Settings from the K800i. If it doesn't work, try changing a SIM card from your service provider.

Aug 30, 2007 | Sony Ericsson K800i Cellular Phone

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