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To convert iTunes music for Creative ZEN, you shall download TunePat
audio converter from a website. You shall run TunePat audio converter
simultaneously and set TunePat as the default burning drive for
iTunes. You may also create an iTunes playlist to hold the songs you
want to convert
for Creative ZEN.
Once the conversion is completed, you can find the MP3 or WMA songs
in the output folder, with all ID3 tags and album information intact.
Then you can open Creative MediaSource and sync the converted to your
Creative ZEN player.
iTunes music and video have DRM copyright protection, you can only play it on your computer or your iPod player. If you want to put them on other portable player such as Sansa, Zen, Zune, MP3/MP4 player, etc. You have to remove the DRM protection at first. I found a media converter can do that, it's easy to use and works pretty well for me, you may download it for a try. http://www.youtubetoipod.biz/drm-remover.html
if you want to put DVD onto creative Zen, fine, you can use iOrgsoft DVD to Creative Zen converter to remove the DRM(Digital Right Management) and regional restriaction from DVD, and you can also use it to convert DVD to avi, wmv or mpg for playback on creative zen.
I believe iTunes may not like to sync with not apple players, but I am sure DRM protection is to blame here. You can try to sync your music with the software provided by Zen, or a program called MediaMonkey, to see if it works. Otherwise, if the music is DRM protected .mp4, you can always burn the songs into a standard AUDIO CD, and then rip the music back to your computer, that way it loses the DRM protection, and should be easy to sync without problems. http://www.mediamonkey.com
Not all Zen jukeboxes are compatible with iTunes (possibly 100% are not) - convert the .AAC format songs from iTunes with an AAC to Mp3 Converter, and you should be fine. Or, use a different music service that is compatible with your Zen. Or, get an iPod. Whichever you prefer.
Hi - I know this response is way late to help you, but I was having the same problem. I could turn the zen on fine, but as soon as I tried to play music it would freeze and I couldn't turn it off. Using the reset button didn't help any since it would still freeze if I tried to play anything.
But I found reformatting the entire zen totally fixed it.
-directions- Connect your zen to your computer, go to windows explorer, click computer on the side bar, and your zen should be under "portable devices". Click on it. You should now be viewing the "storage media". Right click and select "Format...". This completely resets the zen, clearing any preferences or media you put on it and the freezing problem.
It was annoying putting all the pictures, videos, and itunes back onto my zen, but at least it works now. Since I've reformatted it, I have had no problems.
Hopefully this helps others who experience this problem. --Lillian
you'll have to convert all the MP3's on the zen to MP4's which is what the Ipod will play...Itunes should convert all your music automatically if you let it just after you install itunes. That is why I hate "I"anything.