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Did you take it out of the system without clicking the safely remove hardware tab? That may be the problem. Solution: Restart or Boot your system, while pressing F8. A list of options should appear on the screen. Please choose last known good configurations. Let the system boot up and plug up your device to the back usb port if necessary.
You have removed it from your computer without using the safe hardware removal mode. Effectively it has **** itself. The only cure I know is to leave it for a few days and hope it rectifies itself. I have been unable to find any other solution, including wiping it and starting again.
The battery could be drained and needed to be plugged into usb to charge. In here, the computer is the one supplying power to the MP3 player so it turns on. Try charging it further like one hour before you take it off. Also, please remember that all USB devices, especially mp3 players should be "safely removed" to avoid it being fried. To safely remove, click on the green usb icon on your lower right corner of your computer and click "safely remove device..". Wait until it tell you that it is now safe to remove your usb device.
Now if it still wont work, the player might be defective and since it is still new, please dont hesitate to return back and ask for replacement as this player might give you other problems later on. Since it is under warranty it would save you further cost.
If you have got a usb cable insert it in your mp3 player and the usb port of your computer. In My Computer a new removable disk icon appears. Open the drive and paste the song files and directories in the disk. Now click Safely remove hardware button in the taskbar.choose Safely remove hardware and the computer shows safe to remove hardware.take out the usb cable from both the ends.Switch on the player and listen to your songs.
When the "safely remove hardware" icon is in the status bar (the by time) disconnet the mp3 player. After a few seconds connect it again. Then reboot the computer system. You will then be able to see the contents of the mp3 payer.
I tried and it works. Also it means the player could be removed without clicking on"safely remove hardware".
Hi. I've had similar problems with the same model.
Have you tried a Firmware re-install yet? If not, do that first using the CD supplied with it.
Whilst it's plugged into your USB port, it'll hopefully also get a bit of a charge. I notice on mine that the player will only charge from the USB port when the side on/off switch is in the 'on' (up) position, although there are times when the computer will 'reject' the player with the switch in this position - a series of 'ding-dongs' as it connects and disconnects from the USB port!
If this happens to you, just keep trying! Come back to it each day, and try another Firmware re-load!
Mine took a few days, but then decided to come to life - weird machine!