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I have a motorola dch70 cable box from comcast. I recently hooked it up and set it on top of my TV. I cannot get any info on channels or any info when I hit guide. If I hit the ondemand button it says "E1003 A set-top interactivity problem has occured. Please try again after a brief time." I have given it days and nothing has changes. It did work one time but I had to move the box. There should be no problem with connection it is as high up as it can get and is plugged in perfect. If you could help me out I would greatly appreciate it. THANK YOU!

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You say that it works if you move it away from the tv set, its due to the electrical interference of the high frequency internal tv signals with that of cable box, you need to shield/reduce the interference by either moving the box away from tv set or placing the box on a grounded metallic plate on the tv set

Posted on Jul 29, 2010

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Posted on Jan 02, 2017

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http://remotesearch.blogspot.com/
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