Question about HP ScanJet 5550c Flatbed Scanner

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I have a HP 5550 SCANNER.And i bought a hp laptop with windows 7. but the scanner doesnt support windows 7. what can i do??

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  • 5,531 Answers

The basic driver for Vista may work. http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=77362&lang=en&cc=us&taskId=135&prodTypeId=15179&prodSeriesId=77360 (select the appropriate version 32-bit or 64-bit)

Alternatively, try connecting the scanner to the computer and loading a generic WIA driver from the OS.

In either case, if they work, you will not be able to use the buttons on the scanner to launch scans. Instead use Windows Fax and Scan (New Scan) or Paint (File > Import from Camera or Scanner) to acquire scans. (You can also acquire scans in Photo Gallery if you download and install that software from Microsoft. Alternatively, you can buy a third-party software for scanning and OCR.)

I hope this helps.

Cindy Wells
(I've gotten other older scanners to work with basic drivers; it's worth the shot even without the full-featured software.)

Posted on Jul 29, 2010

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00803473&lc=en&cc=ca&dlc=en&product=1128296&rule=20851&lang=en

You can also attempt to reset the AIO:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00637484&lc=en&cc=ca&dlc=en&product=1128296&rule=20851&lang=en

For the Mac (possibly):

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01396146&lc=en&cc=ca&dlc=en&product=1128296&rule=20851&lang=en

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