Question about Toshiba Satellite A135 Notebook

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Pioneer dvd-rw dvr-k17a

The drive is not recognized by the os, cant run any disc, i have checked in device manager it says;Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)



I have a Toshiba A305 S6825 with a Pioneer DVD DVRKD08L ATA DVD player but no disc will work . When i go to device mgr it reads "windows (39) cannot install driver.

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  • Anonymous Apr 26, 2008

    i have thesame problem

  • Anonymous Apr 27, 2008

    I just bought this 3 days ago and I have the same problem. This sux big time...somebody please find a solution!!!!

  • Anonymous Apr 28, 2008

    Just bought today new Toshiba L350 and have exact same error !.

  • Bran123 Apr 30, 2008

    I have a Satellite A305 series and it's giving me the same problem! A its NEW!

  • Anonymous Apr 30, 2008

    I have sam problem

  • curtisf May 18, 2008

    This recommended fix was spot on. Followed it 100% and the result was great. THANKS



    Toshiba Satellite L355-S7812

  • Anonymous May 28, 2008

    Great solution, worked like a charm.

  • ashkanblue May 29, 2008

    I bought the Toshiba A305-56825 four days a go and suddenly the DVD Drive stoped working. I tryed all the features of windows to fix the problem but nothing worked, thanks to this recommendation. It worked great and the DVD Drive is working back again. thanks

  • Anonymous Jun 04, 2008

    I had the same problem with my Toshiba Satellite A215 with the same Pioneer DVD-RW DVR-K17F ATA drive installed. As mentioned by one of the others, my problem was also instigated by installing iTunes, and deleting the upper and lower limit registries worked beautifully. Thanks!

  • Anonymous Jun 30, 2008

    Same problem exists with Satellite A305 Notebook!

  • csatennis Jul 15, 2008

    This device cannot start. (Code 10) DVR-K17A ATA

    toshiba Satellite A135-S4427

  • TPCarving Jul 23, 2008

    my Poinerr DVR-RW DVR-K17A ATA Device will not play or work with any cd or DVD either. I am also having problems with backing up file to it so I am a little worried about my Norton protection.

  • cjluvz Aug 18, 2008

    I have a Toshiba A305-S6859 and I had the same error code (code 39). The player will not funtion.

  • abs24021990 Aug 19, 2008

    i have a sony waio and my system does not recognise any disc inserted in the cd rom. the device manager says this device cannot start(code 10).

  • israni303 Aug 25, 2008

    i have toshiba satellite L45-S7409 laotop my dvd is not working i updated windows but its not woking i have vista

  • ramacap Sep 04, 2008

    the drive is not recognized by the os, cant run any disc, i have checked in device manager it says;Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

  • Anonymous Sep 07, 2008

    Six months ago I bought a Toshiba Satellite A205 and it was full of problems. Unfortunately I couldnt afford to be without a computer for several weeks while they ineptly tried to figure out what the problem was so(for some reason when I click on anything an unrelated window will pop up) I put up with it until today.

    Today I went out and bought a brand new Toshiba Satellite 305 so I could finally put the other one in the shop. Everything seemed great until I got ready to start loading programs. Thats when I discovered that the D:/ wasn't there! And when I looked in the hardware section of the Control Panel I eventually saw the same error message everyone else here saw. How funny that the replacement computer is in worse shape than the one it was supposed to replace! What are the chances that something is wrong with EVERYONE of Toshiba's Satellite systems?

    I can honestly say I have bought my last Toshiba product! Fool me once shame on you....fool me over and over again then I deserve it!

  • forjul Oct 28, 2008

    the drive is not recognized by the os, cant run any disc, i have checked in device manager it says;Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

  • Anonymous Dec 11, 2008

    thenksssssssssssssssssssssssss



  • Anonymous Dec 25, 2008

    How do you fix???

  • MGorgeski Jan 23, 2009

    I have the same problem and there is no driver available for download, at least I cannot locate in 2-3 days intensive search

  • yazidtim Feb 16, 2009

    PIONEER DVDRW DVRKD08L ATA DEVICE

  • Anonymous Feb 19, 2009

    ME TOO WHAT DO I DO TO FIX THE PROBLEM

  • mistabatu Feb 24, 2009

    Hello! I have a laptop Toshiba Satellite A305-S6862, Same thing happens to me, it actually shows my dvd-rw driver but when i insert any kind of cd it does not show up, either autorun or when i try manually  to run cd. i followed all the instructions which we have been told above but it did not work out at all.I surfed on the net to look for solution but i could not find anything helpful. i would like to recieve any kind of help over here
    thanks in advance 

  • Anonymous Mar 01, 2009

    same w my new sony vaio laptop 

  • Anonymous Mar 06, 2009

    says the file is incomplet or damaged and will not allow me to use my drives

  • Anonymous Apr 22, 2009

    can not load the drivers

  • Anonymous May 17, 2009

    Toshiba Satellite L355D-S7825 does not detect the DVD-RW Drive (pioneer DVD-RW DVRKD08L)?? I rebooted and nothing. I checked all over the internet and on toshiba / support nothing listed?

  • Anonymous May 26, 2009

    THE SOLUTION DIDN'T WORKS
    THERE IS NOT SUCH KEYS OUT THERE!

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I found the solution at microsoft support website, but i just found in portuguese, so im gonna try to explain how to solve it.
u need to go to start menu and then on the star search u need to search for "regedit"
when u are inside the regedit, look for this subkey "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}"

on the right side u need to del 2 subkeys

"upperfilters" and "lowerfilters"

close the regedit and restart the windows.

hope i can help u guys. it worked for me.

Posted on May 15, 2008

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I have the same problem and found a solution that works beautifully

To resolve this problem, remove the affected filter drivers. To do this, follow these steps: 1. Click Startpioneer dvd-rw dvr-k17a - vistastartbutton.jpg, type regedit in the Start Search box, and then click regedit in the Programs list.

securityshield.jpg If you are prompted for an administrator password or confirmation, type your password, or click Continue. 2. Locate, and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM. 3. In the right pane, right-click UpperFilters, and then click Delete. 4. Click Yes to confirm the removal of the UpperFilters registry entry. 5. In the right pane, right-click LowerFilters, and then click Delete. 6. Click Yes to confirm the removal of the LowerFilters registry entry. 7. Exit Registry Editor, and then restart the computer. Note After you remove the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs such as CD recording programs. In this scenario, you must reinstall any affected programs. If the problem recurs, contact the program vendor to determine whether an update is available for the program.

For information about how to contact computer software vendors, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 (http://support.microsoft.com/kb/65416/) Hardware and software vendor contact information, A-K

60781 (http://support.microsoft.com/kb/60781/) Hardware and software vendor contact information, L-P

60782 (http://support.microsoft.com/kb/60782/) Hardware and software vendor contact information, Q-Z

Posted on May 15, 2008

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Had very same problem when I uninstall Apple ITune. Had to reinstall ITune for PIONEER DVD-RW DVRKD08L ATA Device to work.

Posted on Oct 11, 2010

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Just go to regedit and find this sub root " HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318 " and delete the upper and lower filters, just be aware that if you use the registry optimization software then this problem will result again and you have to do the same thing again , good luck

Posted on Nov 15, 2008

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Hello! I have a laptop Toshiba Satellite A135-s4427, Same thing happen the way u describe, Windows failed to load drivers and I was about to burn a dvd when it happen like that, I surf net to look for solution but they didnt work, i dnt know about registy, I then got a solution, of course the last solution one can possibly take :), I backed up my important files to a media drive, Put my Recovery Discs and made an out-of-box recovery of my Laptop... Its Worked for me!!!

Posted on Jan 03, 2009

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I have a toshiba laptop model satellite P200-13F and a few days ago i've had the same problem , so please i'd like to resolve it as soon as posible .
Many thanks

Posted on Nov 11, 2008

Thank you so much, i could solve my problem as well!!!

Posted on Aug 16, 2008

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The solution is as TMYERS12 states and is not that hard. My Toshiba laptop had the same problem and was under warranty so I rang Curry's. They knew about the problem and suggested I delete the registry keys. It's caused by downloading additional software - mine was caused by ITUNES adding additional code to VISTA!!!

Posted on Jun 04, 2008

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The drive is not recognized by the os, cant run any disc, i have checked in device manager it says;Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
I have a Pioneer DVD DVRKD08L ATA DVD playe

Posted on Apr 30, 2008

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I have a Toshiba A305 S6825 with a Pioneer DVD DVRKD08L ATA DVD player but no disc will work . When i go to device mgr it reads "windows (39) cannot install driver.

Posted on Nov 19, 2008

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