Question about Samsung LN32C450 32 in TV

1 Answer

Tv appears to be stuck in auto-detect mode

We bought a 32" Samsung flat screen in March this year and now it is scrolls thru menu options as if it's doing some auto-detect. cannot get into menu and use menu, because then the TV scrolls thru those options repeatedly.
already tried disconnecting everything and reconnecting everything--scrolling problem happens regardless of whether the TV is connected to XBOX 360 or not.
tried to get into menu and select auto-detect, but due to constant scrolling activity of TV, we can't select anything.

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All I can suggest is press down and hold your menu button on the remote and roll around in circles.Also try it with the menu button on the TV.It definitely sounds like it is being pushed down enough to be stuck.If that does not work please write back and in the meantime I will research it a little further.Bought in March huh?90 day waranty too I bet?How long has this been going on?If it does not work,I am also providing a link to Samsung to contact them.You will need probably model number and serial number.If you have the receipt,registered it,or have a credit statement to show when you bought it,and you are really persistent,they will usually do something about it.Samsung is supposed to be one of the best TV's too.I am surprised by this issue.Good luck!
http://www.samsung.com/us/info/contactus.html

Posted on Jul 29, 2010

  • Greg McCarthy Jul 29, 2010

    Even if my suggestion works with holding the button down and rolling it in circles but the same problem happens 1 or 2 more times,call Samsung.Also,if you call Samsung and the phone representative will not help,ask for a supervisor.

  • flatxfour
    flatxfour Jan 29, 2013

    Hi Greg, I was wondering if you had found any other solutions regarding this issue. I have a friend that is having the same issue and can't figure out was to do. tried your method and still stuck.

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