When dragging a track to the device icon when signed into my music account, an error comes up after the supposed transfer telling me "the track cannot be transferred due to an error in detecting the device clock"
I could not find anything to point me in this direction.
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Re: Cannot transfer Tracks
To solve the internal clock problem you can try to format the device using windows media player and if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
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If on iTunes it will only allow music that you have purchased from iTunes. Anything else it sees are pirated. You can get over this by buying an iTunes Match subscription. This allows you to transfer any music it iCloud and iTunes, so when you synch, all your music is there. You can drag your music from Windows Media player to iTunes.
If you are using a Windows phone, just Google the problem as someone will have come across it before.
Rather than Synching, you may be able to drag individual tracks to the player. Synching does what it says, it make the one device the same as the other device, so if there are tracks on the player that are in Windows Media Player, it will remove them so both are the same. There may be a setting to NOT Delete what is on the player, just Update New Tracks.
<p>The media player will not allow iTunes users to transfer
files from one device to the iPod library. ITunes only allows one library to
the device. This route is a unidirectional transfer problem for iPod users who
want their music to be added to other computers. You can transfer music from
your iPod to a new computer, but discovering the hidden folders on the device.
They contain information about your iPod music files, which can then be copied
to the PC. It takes only minutes to discover the hidden folders and transfer
music to start. <br />
<p>1. Locate the USB cable that came with your iPod device.
Plug the cable into the groove bottom of your iPod. Connect the other end of
the cable to an available USB port on your computer. <br />
<p>2. Turn on the computer. Wait for the machine to boot. Click
the "Start" button and then select Control Panel. Double click on the
"Portable Media Devices" icon. <br />
<p>3. Double-click your iPod in the list of available units.
Click the "Tools" menu and select "Options." Choose the
option "Show hidden files and folders" option. <br />
<p>4. Open the folder called "\ iPod_Control \
Music". This folder contains all audio files on your iPod device. The
tracks are divided into sub-folders by artist. Then click and drag the entire
music folder to your desktop or drag the individual tracks of the sub-folders.
Your computer will automatically copy the files to your hard drive. <br />
Try to transfer the tracks from the explorer.
1Connect the Rio Carbon to a computer using the supplied USB cable. 2Double-click My Computer on the Windows Desktop or in the Start Menu. 3Locate MP3 or WMA audio files on the computer. 4Highlight files and/or folders to transfer to the Rio Carbon. 5Click Edit. 6Click Copy. 7Double-click My Computer on the Windows Desktop or in the Start Menu to open another window. 8In the new window, locate the Rio Carbon (X:) icon that is associated with the Rio Carbon. (X equals the drive
letter assigned to the Rio Carbon.) 9Double-click Rio Carbon (X:). 10Click Edit. 11Click Paste.
Are the existing tracks still on your computer? Most mp3 devices won't keep existing music on the device unless told to do so. Basically, don't delete any playlists or tracks from the program that you are using to transfer the music.
You can use your windows media player to transfver tracks to your device..you have to make sure that the device is under MTP mode..Assuming that you have windows media player 11 ,,,click on the sync tab and your device should be listed on the top right corner..then click on file and if you dont have file hold control on your keyboard and the letter M..then you will have the file..then go to the folder where your music are located..and then they will start playing..then click on the little now playing icon..and then drag the tracks to the right side and click on start sync....if you need further assistance..let me know
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There are 2 reason why you would get that error..
1) when you transferred the tracks to the device the licenses didnt transfer...
2) The tracks you transferred are subscription tracks meaning that you have to sync your device each month in order to have those tracks playing...
If you dont have a subscription for the tracks...(you will have to format your device in that case) and also you could have a device certificate problem which can solve by formatting your device or your DRM components maybe bad...you can solve that problem by foramtting updating the firmware on the device..
If you have a subscription you need to download a new track and transfer it to the device again...that should update the licenses for every single tracks...If that doesnt do it you will have to format your device...
I hope this helps...
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Thank you Computerrep