Question about SanDisk Sansa m250 MP3 Player

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Cannot transfer Tracks

When dragging a track to the device icon when signed into my music account, an error comes up after the supposed transfer telling me "the track cannot be transferred due to an error in detecting the device clock"

I could not find anything to point me in this direction.

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To solve the internal clock problem you can try to format the device using windows media player and if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Posted on Apr 24, 2008

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How can I stop my music from being deleted when I plug my player up to the computer to sync more music onto it from windows media player?


If on iTunes it will only allow music that you have purchased from iTunes. Anything else it sees are pirated. You can get over this by buying an iTunes Match subscription. This allows you to transfer any music it iCloud and iTunes, so when you synch, all your music is there. You can drag your music from Windows Media player to iTunes.

If you are using a Windows phone, just Google the problem as someone will have come across it before.

Rather than Synching, you may be able to drag individual tracks to the player. Synching does what it says, it make the one device the same as the other device, so if there are tracks on the player that are in Windows Media Player, it will remove them so both are the same. There may be a setting to NOT Delete what is on the player, just Update New Tracks.

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When I transfer music from Rio Music manager to my Rio Carbon the music manager indicates transfer successful but the MP3 player states no tracks present?


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Transferring music from pc to mass storage device.


Hi,

You said that you checkd the properties of all the 150 tracks right.

150 tracks is 560 MB.

The error message you are getting informs that there is nothing wrong with the player or something.

This eror rfers that the source file cannot be located by the system to transfer or the source file is corrupted.

Try the other source file.

Try transferring the other newly downloaded file.

Hope it helps.

Good Luck.

Live, Love, Laugh.

May 13, 2008 | MP3 & Digital Media Players

1 Answer

Can't transfer tracks to my Sansa MP3 player


There are two ways you can solve your problems...First by formatting the player using your windows5.gif media player5.gif and second by updating the firmware on your device.To upadte the firmware go to the sandisk site or you can contact sandisk so they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Apr 02, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Getting started


You can use your windows media player to transfver tracks to your device..you have to make sure that the device is under MTP mode..Assuming that you have windows media player 11 ,,,click on the sync tab and your device should be listed on the top right corner..then click on file and if you dont have file hold control on your keyboard and the letter M..then you will have the file..then go to the folder where your music are located..and then they will start playing..then click on the little now playing icon..and then drag the tracks to the right side and click on start sync....if you need further assistance..let me know
Please rate accordingly
Thank you
Computerrep

Mar 25, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

License Expired


There are 2 reason why you would get that error..
1) when you transferred the tracks to the device the licenses didnt transfer...
2) The tracks you transferred are subscription tracks meaning that you have to sync your device each month in order to have those tracks playing...

If you dont have a subscription for the tracks...(you will have to format your device in that case) and also you could have a device certificate problem which can solve by formatting your device or your DRM components maybe bad...you can solve that problem by foramtting updating the firmware on the device..

If you have a subscription you need to download a new track and transfer it to the device again...that should update the licenses for every single tracks...If that doesnt do it you will have to format your device...

I hope this helps...
Please rate accordingly
Thank you
Computerrep

Feb 05, 2008 | iLO (2 GB) MP3 Player

1 Answer

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hi first of all update uour firmware: http://www.replaytv.com/support/rio/product.asp?model=267&SKU=90260554 also go to Software tab and update your Music Manager i belive this will solve all your problems good luck

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