Question about Panasonic DP-8020E Black and White Copier

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I have a Panasonic DP-8020E with a consant wrench light on. I have recycled the power and it did nothing. It also is asking for paper have you ever heard of that?

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The wrench being displayed is most likely a P.M. counter or a cleaning web counter. It will soon lock the copier up, till the counter is reset after replacing the parts that are needed. The copier maybe looking for paper in the manual feed tray. Try puting paper in the manual tray and see if the problem goes away. Good Luck

Posted on Jul 29, 2010

  • tnrtt Mar 06, 2011

    The 8020 doesn't have a cleaning web.

    You most likely have a broken paper lift motor. Common in this model

    Open the lift motor assy and you'll find a gear housing on the base cracked

  • paul mcarthur Nov 19, 2011

    its the fuser that locks out the machine go into service mode reset the fuser unit function 9 then 6 reset fuser then switch off on reboot you will here the paper feed start to lift comon faulty also reset the maintance counters in f7 for the spanner issue

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Panasonic DP-8020 problem is E03-10

Posted on Sep 13, 2010

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1 Answer

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Hi
One of two possibilities. No 1 it could be that the paperlift motor is faulty and does not lift the paper tray uo, thus not detecting paper.
in this case you will need to contact your service agent for a repair or replacement.
Should the red spanner light also be lit it could mean that the fuser needs to be reset. This is done by going into the service mode : Press and hold function, original size and 3 buttons in that order. you should see F1 on the screen. press the 9 button and the start button. scroll down to ram initialize and press start. scroll down to LBP Fuser reset and press start. press 1 for yes. switch machine off wait and switch machine on again.
should the problem persist contact your service agent.
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:)

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