Question about HP Pavilion Slimline S3123W Desktop PC - REFURBISHED
The CD/DVD tray will not go back in on my HP Pavillion Slim Line. What can I do to make it retract or go back in. Nothing appears to be stuck inside there.
To verify there is nothing stuck in your drive, turn off your computer and try manually pushing the tray in GENTLY and feel if there is something blocking the tray moving. If there is nothing preventing the tray from moving manually push the tray in - start your computer and try it again. Use the eject function in windows explorer and try the retract button again. If teh button will not work try pushing the tray in manually again. Once the tray starts moving in it should automatically retract the rest of the way. If the unit will not retract on it's own by either method then the drive should be replaced.
Posted on Jul 29, 2010
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Posted on Jan 02, 2017
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