Question about HP Pavilion Slimline S3123W Desktop PC - REFURBISHED

1 Answer

DVD tray will not go in

The CD/DVD tray will not go back in on my HP Pavillion Slim Line. What can I do to make it retract or go back in. Nothing appears to be stuck inside there.

Posted by on

  • per24 Jul 29, 2010

    Will not go in when power is off and I cannot push it in when its on. It just stays out no matter if using the PC or not.

  • per24 Jul 29, 2010

    Just tried turning off machine and that will not work either.

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 12 Answers

To verify there is nothing stuck in your drive, turn off your computer and try manually pushing the tray in GENTLY and feel if there is something blocking the tray moving. If there is nothing preventing the tray from moving manually push the tray in - start your computer and try it again. Use the eject function in windows explorer and try the retract button again. If teh button will not work try pushing the tray in manually again. Once the tray starts moving in it should automatically retract the rest of the way. If the unit will not retract on it's own by either method then the drive should be replaced.

Posted on Jul 29, 2010

  • OldGoat97 Jul 29, 2010

    I am sorry but this unit is beyond repair - the retract / eject mechanism is either jammed or broken. If you feel ambitious you can remove the drive and open it up to see if there is an object inside the drive blocking the mechanism.

    Good Luck - BTW - with the low cost of CD drives these days DO NOT PAY TO HAVE THE DRIVE REPAIRED


×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have LG GP40NB40 Slim Dvd write, i installed LG writer with it own CD to my HP Pavillion. But wont play DVDs...WHY?


did you remove all of the original software as this can cause a software problem. you will need to remove the new software and the old software.then shut down the computer then. let it start up. turn back off again install the dvd writer then turn back on now should load the proper driver for the dvd rom. then install the software.

Sep 28, 2013 | Computers & Internet

1 Answer

How to change cd rw in hp pavilion 523n computer


If you can't find the button to eject the CD tray:

Open the Start Menu and go to My Computer (or Computer if you're on Vista or Windows 7). Right-click on your CD drive, and then click on Eject. The tray should eject. When you change the CD and still can't find the button, you should just be able to lightly tap the front of the tray, and it will retract back into your PC.

Jul 06, 2011 | HP Computers & Internet

1 Answer

Dvd writer & cd writer tray lights up but will not open on HP pavillion model no t760 uk


Go into My Computer and right click your DVD writer/CD Drive and click eject.

Mar 05, 2011 | HP Pavilion a1700n PC Desktop

1 Answer

HP Pavillion a6200n PC cd not working, but the DVD does work. When I put a cd in, it will not work. When I click on the drive, it asks me to insert a cd, it closes but does not play. The DVD works when I...


Your CD drive has an internal failure which is usually the laser head. It would be cheaper to replace the drive or use your DVD drive to read CD's then to have the laser head replaced in the CD drive. The disk tray motor system is not connected with the read write system in the drive and the tray ejecting or loading a disk is not an indication of the health of the drives logic system or laser head.

May 20, 2010 | Computers & Internet

2 Answers

My dvd will not eject on HP pavillion a1120n


You can manually eject the disk by inserting a straighten paper clip into a pinhole that is located in the front tray. Push the paper clip in until the tray pops out.

May 17, 2009 | HP Computers & Internet

1 Answer

Hp pavillion dv9000- cd/dvd rw drive not working


you have to send it back to hp to get it fixed, this is the second time mine had the same problem

May 10, 2009 | HP Pavillion DV9060US Notebook

2 Answers

I have a s3100n hp slim line pavillion and thru hp tech support was advised to do a system recovery. when i tryed to reboot my system some programs were missing and they hp said that i need the recovery...


You must go into the BIOS on boot up and choose to boot from CD-Rom instead of the hard drive. When you first turn on your machine and the HP comes up push F10 key to get into the BIOS. Look for boot priorities and put the CD/DVD Rom in the first boot position (directions on how to move these item up/down are at the bottom of the page)

Then your disks will be useful. Put one in and reboot. It should read you disc and follow instructions from there.

Hope this helps you, good luck

Apr 23, 2009 | HP Hewlett Packard Pavilion Slimline...

1 Answer

I need to reset the ram on a hp pavillion slimline but the cd tra


Just unscrew, remove the entire CD ROM, fix the RAM properly and while connecting the CD ROM ensure that all connections are snug tight...sodeep

Mar 19, 2009 | HP Pavilion Slimline S3123W Desktop PC -...

1 Answer

Cd/dvd drawer on Dell inspiron 531S will not go back in


It would be best to replace the drive unless you feel comfortable dissasembling it to clean out the gears that drive the tray. If you are able to look in the drive at all you might look to see if the "eye" popped up before the tray retracted all the way if so you might be able to manually push it back down and also just give a quick look at the exterior to see if the tray is caught up on anything and also look to see that it is moving in/out straght.

Dec 19, 2008 | Dell Inspiron 531S (DDCWGA1_5) PC Desktop

Not finding what you are looking for?
HP Pavilion Slimline S3123W Desktop PC - REFURBISHED Logo

174 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18394 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Tony

Level 3 Expert

2600 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...