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Can't get my pics to open up n my e-mails. thank you

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  • mharper1951 Jul 29, 2010

    when the e-mail comes with a attachment if you click on it they won't open. there is a box that post something about a dll thing which i have no idea how to fix. i'sorry but i'm still in the learning stage.

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1) Ensure The tools tool-bar pop-up blocker is disabled
2) Ask the sender what his blog or webpage required
3) Disable or lower down the firewall for 10 minutes if it is a from a
trusted email source
4) Install Java, Active X, Flash Player and Media Player if required
5) For citrix technical assistance ask mail server helpdesk support on email configuration and access levels and proxy access to images permitted by the server

Posted on Jul 29, 2010

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Posted on Jan 02, 2017

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pleae rate the answer if it help.

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-Joe

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