Question about Creative Labs ZEN V Plus MP3 Player

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An error occured during installation process

The window says "the specified service does not exsist as an installed service" how can i get it to add my mp3 player to this computer so i can add new tracks?

when i tried to install usb to mp3 player says error occured because this system is not installed, now how do I get it to work?
thanks, debbie

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Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Posted on Apr 24, 2008

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Posted on Jan 02, 2017

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