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I have a Viking Professional VGRT Gas 4 Burner + Griddle Cooktop. The griddle stopped working all together. The burners still all ignite and work fine. The griddle does not heat up. When we turn the knob the red light comes on but it does not heat up. I don't seem to hear any gas/flame sound. Any ideas on how to troubleshoot?

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I just had a tech come to my house and he told me that I need a new glow plug, It's the box to the right of the flame. Looks easy to replace, his visit took 5 minutes and it cost me 143.95 (this doesn't include the cost for the part or to have him come fix it, that will be sometime next week) so if you can get the part and do it yourself I would suggest that.

Posted on Sep 15, 2010

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I have a gas Viking range. The oven burner ignitors light up and ignite the gas burners but quickly shut off - then go on again and off again- intermittently but frequently. This does not permit the...


Hi,
Here is a test you can use to check the ignitors, Ignitor test. I also would like to you turn the thermostat knob slowly from the off position, When do you hear the click in the knob? You should hear it before the warm or lowest numbered setting on the knob. If you don't, replace the thermostat as it has failed. Need full model number to get you part.
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How do I use my Griddle for the first time? We did not get a manual I would like one sent to us.


I can't help you with the manual because you did not provide the make and model number.

Typically, you wash the griddle with soap and water (DO NOT WASH ANY ELECTRICAL CONTROL UNIT!). Rinse and let dry if it has a non-stick coating. If it does not have a non-stick coating (bare metal), towel-dry the griddle, then put some vegetable oil on a paper towel and wipe the entire cooking surface so it is covered with a thin film of oil. Heat it to about 250 °F for about one on-off cycle on the electrical control. It is now "seasoned" and ready for use. If the griddle does not have an electric heater but is designed for use on a range-top burner, set the burner to just below medium heat and heat until water droplets splattered on the griddle boil off quickly.

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Hi!!
A new OEM grate for your unit will cost about $62.00 + S&H at this place http://www.repairclinic.com/PartDetail/Grate-or-Griddle/258336
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Good Luck!! A HELPFUL - 4 THUMBS - rating for this solution would be greatly appreciated. Thank you for using FixYa.

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We have a 6 burner, nat gas cooktop....all unit light but the igniter clicking will not stop...unplugged it . question: all mechanics are closed is this safe gaswise?


What happens in this style ignition system is that the thermostat or electronic control switches power to the oven ignitor and gas valve circuit which are connected in series (one after the other). As power flows through the ignitor it heats and draws current (measured in amperage). Once the oven ignitor draws a specific amount of current the oven valve opens to allow gas to flow to the oven burner where the glowing hot ignitor (glow bar) ignites it. Power must continually flow through the ignitor and oven gas valve for gas to be released into the oven burner to create a flame. Once the set temperature is achieved the control stops all power to the ignition circuit which causes the ignitor to dim and the oven gas valve to close, stopping any burner flame. Cycling on and off continues to maintain the specific temperature the control is set for.

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