Question about JVC HR-XVC1U DVD Player/VCR

1 Answer

Incorrect disc message

When I insert a DVD to play, the TV screen says "reading" for a few moments then it says "incorrect disc." This occurs with eveyr disc. I took the top off the unit and used compressed air to blow out any dust on the lens, and that didn't help. FYI, the DVD player is not used very often.

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  • REBECCA jones Dec 18, 2008

    We did the alcohol & qtip - now people are purple.

  • REBECCA jones Dec 18, 2008

    DVD kept saying incorect disk. We cleaned lens with alcohol & now the people are purple

  • susangr4 Mar 12, 2009

    with every attempt to play a dvd, there is a message saying "incorrect disc."

  • Anonymous May 23, 2009

    incorrect disc message with every disc and ERR message on dvd player

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  • 186 Answers

You might try using rubbing alcohol and a q-tip on the lens to clean it. 

Posted on Apr 24, 2008

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1 Answer

My dvd player keeps saying 'incorrect disk' why? and what can i do to stop it?


I don't understand your problem.
Is it the TV or is it the DVD? You say you tried other dvds and the problem is still there. Looks like the TV is the problem. Sometimes it's hard to help people when they only mention on screen issues. How can first DVD say 'incorrect disk' and then another dvd, and another still say 'incorrect disk'? It just doesn't seem to make sense. Is the contents on the disk a computer recorded movie, film or home movie? If so, you have to record the film on the disk with a format that accept the DVD. Could the DVD be a Blu-Ray, can it play a number of video formats, DVD, DivX, KviD DVD, etc.? Try first with a purchased movie DVD disc, if it doesn't work, then the DVD is faulty. DVD players these days are meant to play a wide range of video format, including CD discs. If you have an old DVD player, you may not play latest discs. But if the DVD is incorporated with the TV, then you have to insert a new movie and see if it plays. Go to an appliance or TV DVD store and talk to them. Or you can purchase a new movie and insert it in. If it doesn't work, you can always return it. As you said, you've tried different DVDs, sounds like it is a separate DVD player. If so, try other movie discs. I get the same warning only when I insert discs with movies I recorded on my computer, such as Pinnacle video editor.

Dec 27, 2014 | Digihome LCD TV

4 Answers

Incorrect disc


Hi,

The first thing i would suggest you to do is a hard reset by unpluging the the player for 30min and then try again.

If this does not solve your problem then please see if the player tries to read the disc.
Load a disc and listen.Does the player make squealing noises or is it totally quiet? Squealing noises may indicate that the player is trying to synchronize with the disc but can't due to an obstruction on the lens or in the laser path inside the pickup or a defect in the pickup. This can also be caused by an intermittent signal problem due to a faulty ribbon cable.

Totally silent means that the photo sensor is not getting any usable input from the laser at all, meaning that the pickup is "blind" for lack of a better word.
This can be caused by an obstruction of the beam by foreign matter on the lens or inside the pickup all the way to a marginal or failed laser diode and/or photosensor array. This can also be caused by a bad ribbon cable with one or more severed traces.

You could try to clean the optics. This is the most common malfunction as far as i know in all disc players. It would involve taking the cover off and finding a way to expose the lense, and then cleaning it with a very gentle brush. some players have a cover for the lense that swings to the side during playing, this greatly reduces the chance of dust accumulating, but its still worth the try.

If you actually see dust on the lense, then its just that simple. clean, close, play.


It may also be worth your while to check on the small shafting that guides the carriage of the laser pickup. Dirt, grome, dust and solidified lubricant can cause stoppage of the carriage and the laser eye then fails to read the next track. Please refer to the image below.

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If the problem still persists then you will have to get it repaired and thats the only solution..

Goodluck..

Mar 17, 2008 | Toshiba DR4 DVD Recorder

2 Answers

Toshiba DVD player


Hi,

Does this happen with all discs? What disc are you inserting that gives this error? DVD?

Feb 05, 2008 | Televison & Video

1 Answer

I have an Orion FTDV2004A tv/vcr/dvd combo. I was playing a DVD movie. When I paused it, it would not start playing again. Now, every DVD I put in, says "reading" and then "incorrect...


Hello
Just power OFF the set by its main power OFF switch, and switch in ON, while listening very close to its mechanism side and see whether there is any sound of disc spin. If disc do not spin inside the mechanism, due to a faulty sled motor, the fault you descrbes here will occur. If disc spins inside, and still it does not reads the disc, the laser pickup unit is faulty and should be replaced. OK.

Nov 06, 2011 | Orion FTDV2004 20 in. TV/VCR/DVD Combo

1 Answer

DVD Player stops reading disc Error message :


usually this happens when lens cannot read the the disc. Due to few reason 1 Your disk is scratched 2 Your DVD lens is covered with dust 3 You need to replace DVD lens
Try another few CD/DVD to rectify whether there is any problem with dvd you are trying to play
if this error occurs on all the dvd you played then the most likely proble is with your DVD lens either its coverd with dust use Disk cleaner if not you got to replace a new DVD lense as per model

Feb 18, 2010 | Samsung DVD-V9800 DVD Player/VCR

1 Answer

DVD Displays "Incorrect Disc"


Movies and CD's that I've played before in the Sharp now read " Incorrect Disc" . Is this fixableby me or do I have to take it in for service? Thanks.

Mar 31, 2009 | Sharp LC-20DV20U 20 in. LCD HDTV/DVD Combo

1 Answer

RCA DVD player model DRC105N that won't read discs anymore


If the DVD is not reading any CD, then it is often a lens problem.

If th lens cleaner does not work the unit must be taken apart, to clean the lens pickup with isopropyl alcohol and soft cotton tips.

In some case is necessary to replace the lens pickup, as this is defective.

Nov 26, 2008 | RCA DRC105N DVD Player

1 Answer

Player won't read a DVD


Sounds like a bad pick up assy (Laser)

Nov 24, 2008 | Samsung DVD-R155

1 Answer

After I insert a dvd disc in the dvd drive, it still asks me to isert a disc in the drive. It seems that it is not able to read the disc. We currently subscribe to netflix. Certain dvd"s whhen inserted...


If it is a hardware fault, a fault in your drive, it occurs on every disk
if it is a disk fault it occurs only when faulty disks are used.
Probably Netflix discs are bad, wrong region code, or scratched, or badly copied

Jul 18, 2008 | Televison & Video

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