Question about HP Pavilion dv6000z Notebook
OK... HI... This is your Lucky Day!! This is my Specialty.. :) Don't worry. Just do EXACTLY as I tell you, and we'll get you back to normal. OK?
1) Go to this link and Download/Install Malwarebytes..
2) run a FULL SYSTEM SCAN.
3) Download/Install one more program named Norman with this link:
4) run a FULL SYSTEM SCAN with this one as well. You have what's called a 'FAKE ALERT VIRUS' and these two programs will remove it.
5) depending on how extensive the damage is to your Operating System, we will wait until you have completed the above tasks before I instruct you to continue to the next phase. OK? So, for now, complete the above tasks and inform me when you are done ok?
Posted on Jul 28, 2010
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Posted on Jan 02, 2017
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