Question about HP Officejet 7210 All-In-One InkJet Printer

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HP 7210 All in one - cannot get new black in cartridge

My husband took out the used black ink cartridge # 96 before I got home with the replacement #94 per the manual should fit. I've watched the HP support video twice and there is no way to slide the cartridge in as shown because it is not a pure rectangle shape, there is an extension sticking out on bottom side where copper contact points are. Have read the manual, watched the video, shoved at it and it is not going in. Is there a trick or some lever to lift to get it to go in? Print cartridge access door does not lift up high enough to fit #94 under it and #94 is smaller than #96

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  • fizzydp Apr 26, 2008

    they are both identical in texture. The point is that neither "slide in" because there are prongs sticking out of the white plastic guide slots that prevent it from going in in the first place.



    Can someone else help me out?

  • ediecaudill Dec 01, 2008

    I have the exact same problem.

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  • 186 Answers

Check to see if the old one slides in as rough as the new one.

Posted on Apr 24, 2008

  • Scott
    Scott Apr 27, 2008

    I've work on a dozen of these. they don't lock in until the very end. They go in at an angle and snap in. Can't really describe it anymore because there's really not much to it.




    "Can someone else help me out?" - That's sure rude! So much for free help. I don't even know why I bother helping out people for free and spending hours here, most of them act as if they are overpaying for free help.........

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