Question about Dell 924 All-in-One InkJet Printer

2 Answers

Problem with Dell ink jet refill....

I got a refill on my original ink cartridge from Walgreens but when I try to print it still shows the message that my cartridge is low in ink. It's very frustrating! If Walgreens has the ink for my particular Dell ink jet model J5566 then why doesn't it work on my printer?

Posted by on

  • capriem Apr 24, 2008

    No, I replaced it without using the software.
    Is the same software that came along with the computer or do I have to get it separately?
    Thank you for helping me.

  • Anonymous Apr 27, 2008

    i installed my refilled ink cartridges and my computer says its low on ink



2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Expert
  • 112 Answers

Are you using the Dell software to replace the cartridge?
If you where just replacing without running the software then it wont know you have replaced the cartridge.
Let me know.

Posted on Apr 24, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 41 Answers

Hi ,
The dell printers will not identify a refilled cartridge,but still you can print . i think u have refilled the standard color cartridge and you have the dell 924 printer. regarding the software , the dell printers have an inbuilt software which will automatically detect a new cartridge( not a refilled one). But if you want to do it from the computer you can try this.

click on start-------> All programs--------->dell printers------> Dell AIO 924 printer--------> Dell All in one center.

once you click on All in one center , you will find a page coming up on the screen , and on the top center of the page you will get an option called " Maintenance /Troubleshoot " click on that and then you will get an option " install New Cartridges" click on that and then install the refilled cartridge.

Let me know if it works....

Posted on Apr 26, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

After refilling my cartridge it shows ink level low for one cartridge and gives two error messages for every printing but prints. But for another cartridge it does not print and give message to buy a new...

Original Printer manufacturers do not recommend refilling in cartridges.
Different inks used in different cartridges differ in density, color, acidity etc. Usually refilling ink is made as universal ink. i.e. They produce the ink for 'any printer'.
The differences in the original and refiling inks might lead to the printer not recognizing the ink level.
Either buy a new cartridge or just ignore the messages.

Sep 24, 2011 | Lexmark Z1320 InkJet Printer

2 Answers

Just installed refilled black ink cartridge on hp

By using refilled cartridges you will always have this problem. Each cartridge has a chip that lets the printer know when it is full or empty. By pressing the ok button you may be able to clear this message. However, most of the time you can still be able to print and ignore the message.

May 28, 2010 | HP Deskjet D4260 Printer

1 Answer

We have a Dell 944 showing Error 1102 consult user guide...cannot find the user guide. We just replaced color ink cartridge with a re-processed one ordered online. Please advise...many thanks!.

Hi there
Dell Printer 944 error message 1102
Please unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Now plug everything back in. This will reset any error messages the printer has. Now open the printer with the power on and the cartridges should go to the center to be replaced. Take out both Dell Series 5 ink cartridges and make sure the tape is off the cartridges and insert both back in and make sure the seat properly and latch. Close the printer and it should print an alignment page. If you still get the error message

Why does my Dell ink cartridge level still show up as "low ink" after refilling them?
Dell ink cartridges have a sensor that reports the ink level as low once it reaches a certain level. The sensor can not
be reset. If you refill an ink cartridge that previously reported low ink, it may print fine, but the sensor will always
report low ink. Buying or replacing ink cartridges with new Dell cartridges will resolve the low ink message.

Dell discourages ink refills. Refilling ink may lead to print quality problems, and even eventual hardware problems.
This post is in no way a validation of refilling ink cartridges.

Why my printer is reporting “low ink" after using refilled/remanufactured ink cartridges?
Most ink cartridges have sensors that report the ink level. The “Low Ink” is usually the last sensor (fuse) before
running out of ink.

Since the sensors are fuses that open when the ink level drops, they cannot be reset. If you are using refill or
remanufactured ink cartridges, the best thing to do is to disable “ink alerts” on the printer’s software so you don’t keep
getting “low ink” messages.

To disable “Ink Alerts” on Dell inkjet printers:
1. Open the Dell printer software (All-In One Center, Tool Box, etc)
2. Go to Settings
3. Advanced
4. More Options
5. In the “Appearance Mode, window, check “Never display the Printing Status window” and “Display the low
ink alert only when the cartridges are almost empty.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 23, 2010 | Office Equipment & Supplies

1 Answer

With new cartridge indicates low ink level,

The ink level gauge may not work properly with refilled cartridges. Because of this, you might get low ink message after refilling. To install the refilled cartridge you might need to override the ink level gauge. Overriding the ink level gauge disables the printer’s ink level tracking feature, but allows you to use refilled cartridges. To override the ink level gauge, please check your printer reference guide. After disabling the ink level tracking feature you should check the ink level visually and as soon as the ink level gets low you need to refill the cartridge. You do not want to try to print with an empty cartridge. Trying to print with an empty cartridge may damage your print-heads.

otherwise you will have to replace the cartridge .

Oct 21, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Refilled ink cartridges at Walgreens, printer won't recognize

28 and 29 are not meant to be refilled. They can physically be refilled, but they won't work. That is because Lexmark has put in a smart chip that doesn't allow refill.
You need to buy 28A and 29A or 34 and 35, those cartridges can be refilled with no problem.

If you find my answer helpful, please vote. Thank you!

Aug 05, 2009 | Lexmark X2550 All-In-One Printer

2 Answers

Estimated ink levels are incorrect

The simple solution is to buy the HP cartridges. Often times,.. MOST times, aftermarket ink cartridges and refill kits are an inferior product. The difference is not always noticeable right away, but almost always rears it's head in the end. This is usually due to the ink being of a different viscosity than the original ink. Which leads to sloppy prints, sensor errors, leaky or dead jets.
Personally I recommend everyone buy Laser printers. With prices where they are these days, there is no reason for anyone to buy an inkjet printer. Lasers will cost more up front, but are much cheaper per page and generally longer lasting.

Feb 15, 2009 | HP PhotoSmart C4280 Laser Printer

1 Answer

Unable to print with new ink carts

Usually, that message means that your cartridge is dead. Try removing it, clean the electric contacts on it and the ones on the cartridge carrier. Put it back in. If that doesn't help, you will need to buy a new color cartridge.
If you do not have a replacement cartridge, you can still print in, what HP calls "ink backup mode". Simply remove the problem cartridge, and print with the remaining one, in this case, the black one.
  • If you remove the tri-color cartridge, printouts will be in grayscale.

Dec 23, 2008 | HP Deskjet D4160 InkJet Photo Printer

1 Answer

My Hp does not recognize my color cartridge?

Sometimes the color bleeds over. Did you wipe down the contacts and clean the heads? Also, most of the cartridges have low ink sensors in the. Even if you have them refilled, they will still show as low ink. The only solution is to buy the new ones.... $$$$$$.

Dec 12, 2007 | Dell 922 All-In-One InkJet Printer

1 Answer

Cartridge error

How I solved this problem was, I took out the color cartridge (which seem to be the one giving the error message) and worked only with the black ink (and chose print black and white )

My color ink cartridge had been refilled at Walgreens. The Black ink cartridge is an original Lexmark

Oct 22, 2007 | Lexmark X3480 InkJet Printer

Not finding what you are looking for?
Dell 924 All-in-One InkJet Printer Logo

553 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts


Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

74999 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides