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I entered the wrong pin number 3 times and now it is asking for my puk code and i dont know what it is and i have lost my sheets please help! i really need to unlock my phone reply asap!

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Your only solution to get the puk code is to call the customer care of your network operator. There's no other way to get the code, and don't try to enter wrong or unknown or random codes, it'll only damage you sim card permanently.
The customer care will tell you the code after getting the details about your sim and will instruct on how to disable it.

Good luck.

Thanks for using FixYa.

Posted on Jul 28, 2010


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1 Answer

My LG Optimus One is PUK locked and i need the PUK code can u get it for me

Ask the PUK Code from service provider, ast he PUK lock is secondary lock of SIM after PIN, if u put 3 wrong PIN Number then Service asked for PUK and if you entered 10 Time wrong PUK number then you have lost your SIM as the same is block permanently.

please vote me if found helpful.

Aug 04, 2011 | LG Cell Phones

1 Answer

It keep's asking for a puk when i unknowingly know what that is helllp plese

A PUK (Personal Unlock Key) code is provided by your cellular network operator, should be on the same paperwork (starter pack) as your PIN code. It's related to the SIM card, not to the phone.

It is used to unlock a SIM card in case the PIN has been entered wrong 3 times. The phone then gives you 10 chances to enter the PUK code. After successful PUK entry it allows you to set a new PIN code.

Some operators issue only the PUK number and no predefined PIN, so you can set your own PIN from the start.

Entering a wrong PUK code 10 times locks the SIM card completely and irreversibly, and all the contents of the SIM (phone numbers and SMS messages stored on it) are lost forever.

If you can't find the starter pack with your PUK code, you'll need to contact the mobile operator's hotline to get it.

Please come back and rate the solution if helped or post a comment for further assistance.
Thank you for using FixYa, the community-based help site :)

Jul 30, 2011 | LG Cell Phones

1 Answer

The my mobile hsows please enter the PUK i dont know what is it please solve my problem

The PUK code is asked when you key in the PIN code wrongly for 3 times.
don't the network providers customer care from a phone using the same network provider and give informations they ask (eg-name ,your number,last recharged amount etc)
If they are satisfied with your informations they will provide the PUK code.
key in this code and the phone will ask to enter new PIN code.
enter a code you like

Jan 28, 2011 | Health & Beauty

1 Answer

I need the PUK code cos i entered the pin number wrong 3 times... pls help... i wan to unlock now instead of calling the customer service center tmr... thanks.


PUK code and PIN Code:

Please dont try more than 3 times.If you try more than 3 times the Sim will get locked.And it will ask for PIN code.Both these PUK and PIN code can be given only by the network service provider. Please call the network service provider of your mobile.And ask him to provide the PUK code or PIN code.He will ask you some basic details like name,date of birth for his verification.And he will provide you the PUK and PIN code.This is done for free of cost.

Please do rate the solution if the issue is resolved or post a comment for further assistance.

Thank you for using fixya have a nice day:-)

Nov 24, 2010 | Sony Ericsson Walkman® W995 Cell Phone

1 Answer

I have entered wrong pin code and now it is asking for puk code number and i dont know the puk code number

the personal unblock code puk is provided by the network provider , contact your customer care . dont enter wrong puk for more than 8 times your sim will get permanently damaged.

Jun 26, 2010 | Cell Phones

1 Answer

I enter pin number 4 time phone sak to enter puk number i dont have one


PUK code in PIN UNLOCKING CODE, which is required when you give PIN number wrongly for 3 times,
This code is OPERATOR specific and not phone specific and you have to call you operator and get PUK if PIN is blocked...

if you provide PUK code wrongly for 10 time, you sim may become useless, then you have to buy new SIM

NOTE: You should ask your service provider,get the PUK,


Nov 16, 2009 | Sony Ericsson W850i Cellular Phone

1 Answer

Lost my puk and cant remember it

call your phone service provider they will give you the code for free.

thats your only chance in getting the code.

if you ca't get the code then you can get a new simcard and the phone will work normally.

puk code is asked when you enter pin code wrong 3 times. entering puk code wrong too many times will make the sim card useless.

Apr 20, 2009 | Teac (DV-W58GA-PUK) Burner

1 Answer

I lost the puk number of my sim card

PUK means "personal unlocking key" .

The PUK code is asked if you enter a wrong pin 3 times.

You need to call your phone service company, they can retrieve the puk code from a database for free.

In your case you need to contact your SIM card phone provider technical support to unlock the SIM.

The PIN and PUK are related to the SIM card, not to the phone.

If you replace the SIM card with a different one, then the phone should not ask for the PUK anymore.

Mar 07, 2009 | Samsung SGH-D500 Cellular Phone

9 Answers


i have locked my phone but dont know my puk or pin

Nov 03, 2008 | Samsung J700 Cellular Phone

9 Answers


puk is for the sim card buy new sim code is for mobile

Feb 09, 2008 | Nokia 5300 Grey Cellular Phone

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