Question about SanDisk Sansa e250 MP3 Player

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Playing video I have trouble playing back a video I convert to sansa mp3 player. When I convert the file to the player, it goes to the Photo folder and appears in the section called Video. Once I select Video, and get the video files, I try playing them and I get a message that says "Use Sansa Media Converter to convert this photo file." I also don't understand why the video file doesn't go to the Video folder instead of the Photo one. When I open the Video folder, all I get is the file Sansae200 demo, inspite of the video files I've already added to the player. Please help. Tony

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  • domnulTonyD Apr 24, 2008

    Hi,
    I don't know what format the video files are converted. In the Settings menu, there's an option called Format to format the player, but I don't know what change that will bring to the player.
    Tony

  • Donald Burr
    Donald Burr May 11, 2010

    Tony, have you verified the conversion format that you are making the videos into? Some player only take certain formats such as .wma, .mp4 etc. Be sure you check the VIDEO formats that your converting to and that they are compatible. If it is going to your photos folder its because it doesn't recognise the format for video. Let me know if all of your settings are correct.

    //Cowboyfanz

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Did you set the convert path to you videos folder?

and make sure the file that it is being converted to is either a mov. or .mp4 or something like that and not a .pic or .bmp file.

Posted on Apr 25, 2008

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2 Answers

My sandisk doseint recive any videos and animation pictures


Hi there.. Check this out. I hope this could help you...


STEP 1 - Download and install Sansa Media Converter
The Sansa Media Converter application is available via the Sansa Firmware Updater. (http://kb.sandisk.com/app/answers/detail/a_id/156)


STEP 2 - Convert and transfer your video or image files

1. Run the Sansa Media Converter.
2. Connect the Sansa player to the PC.
3. If a Portable Device windows appears, select Sansa Media Converter using Sansa Media Converter.
id101-1.gif

4. The Sansa player should appear on the left pane of the Sansa Media Converter console.
id101-2.gif
5. Click Add Media to add video or photo files to be converted and transferred.
id101-3.gif
(In the sample below we imported an image and a video file)
id101-6.gif
6. The converted files are stored in My Album by default. To place them in a different folder, select My Album then type in a new name.
id101-7.gif

7. Depending on what Sansa player that's plugged in or if a microSD is present in the Sansa player, click on the Sansa player or the microSD card on the left pane to select where to transfer the converted files. (in the sample below, we selected the microSD card)
id101-5.gif
8. Click Convert to covert the files.
id101-9.gif
9. Once the files are converted it's automatically transferred to the device or microSD.
10. Click OK when finished.

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Check The Photos folder in your computer on the MP3 and if the videos are in the picture folder then copy the vids and paste them to the video folder. if you dont have a video folder in the mp3 hard drive then create a new one called VIDEOS in CAPS. then paste the vids in that folder. after that delete the vids in the pics folder. hope this works. RATE PLZ. :P

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HAVE A BIG PROBLEM


From pp. 19-20 of the manual:
You can use the Sansa Media Converter to transfer photos and videos to your
Sansa player (available for download at www.sandisk.com/support/sansa).
The Sansa Media Converter supports the following import media types:
• Still Image Files: JPEG, TIFF, PNG, BMP, and GIF.
• Video Files: AVI, MPEG-1 & MPEG-2 in MPEG, MPG, MPE or VOB
(unprotected) formats. MPEG-4 in AVI format, DAT, ASF, QuickTime MOV,
and WMV.
Loading Content 20
NOTE: QuickTime 6.5 or higher and Windows Media Player 9 or 10.0 are required
for QuickTime MOV file. Error message will appear if not installed.
Sansa Media Converter software lets you convert photos and videos as appropriate,
and then transfer them to your Sansa player. Sansa Media Converter offers
features such as cropping, rotating, and resizing before transferring them to your
player as well as the ability to transfer photo and video files to your microSD card.
Refer to the Sansa Media Converter software for file formats supported.
To transfer photos and videos to your Sansa player, follow these steps:
1. Connect the Sansa player to your computer.
2. Select Converter using Sansa Media Converter on initial connection.
3. Click Add Media to select photo or video files to be converted.
4. The Sansa Media Converter will store all converted files in My Album. Click
the Album Name box and type in the name you want.
5. Click to start the conversion process. A status box will appear
showing which file(s) are being converted.

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p.20 of manual:
Sansa Media Converter software lets you convert photos and videos as appropriate,
and then transfer them to your Sansa player. Sansa Media Converter offers
features such as cropping, rotating, and resizing before transferring them to your
player as well as the ability to transfer photo and video files to your microSD card.
Refer to the Sansa Media Converter software for file formats supported.
To transfer photos and videos to your Sansa player, follow these steps:
1. Connect the Sansa player to your computer.
2. Select Converter using Sansa Media Converter on initial connection.
3. Click Add Media to select photo or video files to be converted.
4. The Sansa Media Converter will store all converted files in My Album. Click
the Album Name box and type in the name you want.
5. Click to start the conversion process. A status box will appear
showing which file(s) are being converted.

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p.20 of manual:
Sansa Media Converter software lets you convert photos and videos as appropriate,
and then transfer them to your Sansa player. Sansa Media Converter offers
features such as cropping, rotating, and resizing before transferring them to your
player as well as the ability to transfer photo and video files to your microSD card.
Refer to the Sansa Media Converter software for file formats supported.
To transfer photos and videos to your Sansa player, follow these steps:
1. Connect the Sansa player to your computer.
2. Select Converter using Sansa Media Converter on initial connection.
3. Click Add Media to select photo or video files to be converted.
4. The Sansa Media Converter will store all converted files in My Album. Click
the Album Name box and type in the name you want.
5. Click to start the conversion process. A status box will appear
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Like I said. DUH

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Sansa Media Converter software lets you convert photos and videos as appropriate,
and then transfer them to your Sansa player. Sansa Media Converter offers
features such as cropping, rotating, and resizing before transferring them to your
player as well as the ability to transfer photo and video files to your microSD card.
Refer to the Sansa Media Converter software for file formats supported.
To transfer photos and videos to your Sansa player, follow these steps:
1. Connect the Sansa player to your computer.
2. Select Converter using Sansa Media Converter on initial connection.
3. Click Add Media to select photo or video files to be converted.
4. The Sansa Media Converter will store all converted files in My Album. Click
the Album Name box and type in the name you want.
5. Click to start the conversion process. A status box will appear
showing which file(s) are being converted.

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