Question about Konica Minolta magicolor 2300DL Laser Printer

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Black bullets down left side of paper

Hi Folks.

When I print a document, I get black bullets (dots) down the left side of the paper at the margin. I've cleaned the rollers, but it doesn't go away. Is it caused by the drum or toner cartridges?

Thanks
KC

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Inspect the pc drum, if there is no dots, then its ok, also inspect fusing unit rollers and transfer belt for dots and clean laser glass.

Posted on Jul 02, 2008

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On my Laserjet 3015, in Microsoft Word, if I set top, bottom, left, and right margins to 1", on the printed page, the margins print as Top 1", Left 15/16", Right 1-1/8", and Bottom...


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Dots on the left side margin


This problem comes from drum cartridge, you may try:
1) take out drum cartidge open drum cover clean the surface at leftside(using soft brush) and check drum surface at leftside, there is damage if you see the color surface appear a broken-ring at leftside(the color changed), you have to change new drum cartridge,
2) sometimes cause cartidge clean brush dirty can not do well cleaning job, just clean this parts at leftside well then turning drum a little there is no toner appear at surfac leftside if ok.

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Black dot in left margin.


Hi,

If the black dots were not present with the old cartridge, then one can only suspect the new cartridge at fault. This rarely happens but it do happen. Chances are that there is a defect on the drum inside the new cartridge. You can visually check for this imperfection by removing the cartridge and sliding the protective cover to partially expose the drum (not in direct sunlight as they are light sensitive). There is a white gear at the side that you can manually rotate ( a bit stiff) to check for the possible fault. you can approximate the possible location by aligning a printed paper with the series of dots against the drum to give you an idea where to concentrate on.

Should this be the case, it is possible for you to return the new cartridge for a replacement.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

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