Question about Epson PictureMate InkJet Photo Printer
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Non-Epson cartridge
Yes this is a common problem. Go to Epsons web site and download any updates and this will usaully fix it. If not reinstall your printer and then again check for updates.
Posted on Nov 01, 2008
Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Is there any sign of ink on the paper. Try up to three
cleaning cycles. If ink is now flowing, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print.
If these actions produce no positive results, or if you have already done lots of head cleans with no result, and you're sure you have a good ink cartridge properly installed, then you can try soaking the print heads for 24 hours (or more), as follows. Turn the printer
on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way.
Look inside the print head parking area on the right and you will see a rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head fully into its parking position so that the cup full of fluid comes up over the print head. Leave this for at least 24 hours, then try a head clean again. Repeat this process again if necessary.
If still nothing, it looks like you may have a failed cyan print nozzle I'm afraid, or some other internal problem. This will require checkout by a Technician. Make sure you compare the cost of repair with the cost of a new printer!
Posted on Feb 28, 2009
If the red light is flashing by itself, it means the printer thinks a cartridge is low on ink. Have a look at what the Status Monitor thinks (right click the printer Icon in the bottom Right-Hand corner and select Ink Monitor). This will show which cartridge it is. If it's the new colour cartridge, it means the cartridge is faulty (then replace it), or it is a refilled cartridge that hasn't had it's chip reset to "full". For this you will need a chip resetter, available on E-Bay very cheaply. If it's the black cartridge then replace it.
If both green and red lights are flashing, it usually means the Waste Ink Pads in your printer are saturated with ink and the waste ink "protection" counter has exceeded its limit. You can restore your printer to a working condition immediately by using the SSC utility - download from:
Install it, and double click the ssc printer icon in the bottom right corner (System Tray). Choose Configuration and set your printer type (C4x), then close the ssc window. Now right click the ssc icon in the sytem tray and choose Protection Counter. You should see that the current count is above the limit; then choose reset to set it to zero. You will need to fib about having changed the waste ink pads! Turn the printer off then back on again. This will stop the lights flashing and restore normal operation.
However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer.
If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help. It is a pretty simple job once someone explains how to get the case apart!
Posted on Mar 12, 2009
There could be a number of reasons for this. The first is that your monitor may not be calibrated for print, so the image you see on your monitor is not actually how it will look when printed. http://epaperpress.com/monitorcal/ is a good website that will explain monitor calibration more in depth and will offer some free programs to calibrate your display.
It may also be that, since your printer is ink cartridge based, that you are running low in ink in some of the color cartridges so I would recommend checking that as well and replacing them if necessary.
Lastly, if you are still having problems you may need to adjust your printer settings, so when you go to print, under advanced tabs, and colour management you may be able to adjust the red, or darkness settings.
Hope this helps and please take a second to rate!
Posted on Mar 20, 2009
I'm sorry you have received no response on this , it's probably because you have posted it in the C86 printer group rather than the DX7400 group. I presume you have now solved this problem. If not, please re-open it (in the DX7400 group) for help.
Posted on Mar 28, 2009
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