a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You probably have a disk-drive with some "bad" sectors.
So, when you try to read the sectors that contain the directory for the 'My Music' folder,
that sector cannot be read, and thus Windows reports an "empty" folder.
It's probable that your disk-drive is about to _completely_ fail, not just _partially_.
Make a backup of what files & folders that _can_ be read.
I understand you are receiving error 13010 when trying to open iTunes. If you are using iTunes 8.0.2. I suggest you upgrade (but if you cannot): Remove the Genius database In the "Finder" go to the /username/Music/iTunes/ directory and delete the "iTunes Library Genius.itdb" file. This should allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
If you are windows, Remove the Genius database In the "My Documents" go to the /My Documents/Music/iTunes/ directory and delete the "iTunes Library Genius.itdb" file. This should allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
NOTE: If your using Vista or WIN 7 go to /yourusername/Music (one directory back from My Music (from above =)),
Sounds like your permissions are a bit messed up. Try this:
In the Finder, use the Go menu and choose Utilities. Look for Disk Utility and open it up. Click on your hard drive on the left and click the Repair Permissions button on the right. After it completes, restart your computer and try opening iTunes again.
well actually you can't just remove it alone just like that..since it is corrupted..you ll have to take back up n format your MP3 player !! that ll make your much safe and better..I suggest that you should format it as soon as possible..else it may corrupt other files..
The problem is that the Archos stores library information separately from the actual files on the device and the library must be updated whenever the files are changed.
To manually update your library: From the main screen on your Archos 605, choose the Settings menu from the bottom right corner and select "System".
If there is an "Update ARCLibrary" button available, then click that button and see if it updates your device.
If the button is not there, or does not work, then try temporarily switching the "UBS Preference" setting to 'Windows Media Device" and closing the Settings screen. This should invoke the library update. Once updated, you can switch back to PC Hard Drive Mode.
1. Soft reset your device 2. make a backup copy of the folder \SD-MMCard\MSMETADATA if exists. 3. delete the folder \SD-MMCard\MSMETADATA. 4. Soft reset your device once again.
2nd approach (Long one!)
If 1st approach did not work, restore the MSMETADATA folder and try the following:
Step Zero: BACKUP - Make a full backup of your device (including storage cards). If you don't like to do a full backup keep at least a backup of all files and folders we are going to delete as indicated below:
Step One -In the main device directory delete the file WMPInfo.xml -Delete the \Application Data\Microsoft\Media Player\ directory and all of the files in it including the WMDRM folder. -Delete the \Music folder
Step Two -Go to your SD card main directory and delete the file WMPInfo.xml -Delete the folder \SD-MMCard\MSMETADATA -Delete the folder \SD-MMCard\WMDRM -Delete the folder \SD-MMCard\Music
Step Three -Repeat step two for any other storage cards.
Step Four -Refresh devices in WMP and the storages card should show up in the left tab and in the sync window you can click "Next Device"
There may be possible reasons why your Sansa E250 would display an message on the LCD even when you've downloaded files to it:
(1) The music file type is not supported by the player. Sansa players support only MP3 and WMA files. To determine what file type your have, right click on the file type and it should display the "properties" dialog box. Check if it is MP3 or WMA. For example, iTunes music files will not work with the player, nor will WAV or MIDI files.
(2) Your music files are supported but the bit rate is not within the range that the player supports. Sansa players support MP3 files up to 128 KBPS and WMA files up to 64 KBPS. You may need to use a 3rd party music file editor to convert the files to a supported bit rate
(3) You may have saved your music files in a folder and copied the folder to the player. Your Sansa E250 will not recognize folders. Either save them in the root directory or inside the "Music" folder -- your player's default folder for music files.
Hope this info helps :)