Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Our dispenser suddenly stopped working. push the lever for ice or the one for water and they both appear to be dead. not even a sound. any ideas?

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It can be faulty dispenser control board and ice-maker needs to be replaced.If there is no sound at all or any movement when the ice or water dispensing function is pressed then this indicates faulty control board. The other possibilities are faulty freezer door switch or faulty water valve.The valve which lets the water in the unit to dispense water. check that water valve is getting 120 volts when dispenser is pushed in. If no voltage,then its faulty. -------- Dispensing Functions The water, crushed ice, and cubed ice functions are controlled by the main control board. To select a function, press the appropriate pad on the dispenser. The LED will light to identify the selection. To dispense the selected item, depress the dispenser cradle located in the dispenser recess. The solenoid and linkage assembly will open the ice chute door to dispense the ice. If cubed ice is selected, the crushed ice bypass solenoid will allow cubed ice to bypass the ice crusher. The ice chute door must remain open for 5 seconds after dispensing ceases. After this 5-second delay, the solenoid and linkage assembly will shut the ice chute door. The dispenser light will come on automatically when the dispenser cradle is depressed and will fade out 5 seconds after it is released. The dispenser selection is recorded in the main control board. In the event of a power failure, the last selected function will be restored.
Dispenser Light The LIGHT pad turns the dispenser light on and off. When the light is turned off, it will fade out. The dispenser light will come on automatically when the dispenser cradle is depressed and will fade out 5 seconds after it is released. The LIGHT pad will not turn off the light during dispense. ------------- Dispenser Lock When the dispenser system is locked, no dispenser command will be accepted. This includes the dispenser cradle and will prevent accidental dispensing that may be caused by children or pets. If a pad is pressed with the system locked, it will be acknowledged with 3 pulses of the LOCK LED accompanied by an audible tone. To lock or unlock communication between the dispenser and the main control board, press the LOCK pad and hold it for 3 seconds. The LOCK LED will flash while the LOCK pad is pressed. When the communication is locked, the LOCK LED will be illuminated. The status of other functions, selected prior to the initiation of the lock feature, will be displayed. If the lock is engaged while a mode is active, the LED will remain on until that mode times out. If the lock is engaged when the filter timer expires, the LED will come on but cannot be reset until the lock is turned off. The lock feature will be retained through a power outage. -------- To check the parts and where it is located please click on the link directly http://appliancepartsseabreeze.com/appliancepartsseabreeze/manuals/Pss26MsRSS.pdf Check on page number 12,13,14. ------- You can get required parts from www.partsselect.com or from www.repairclinic.com.----------- Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Posted on Jul 28, 2010

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http://www.repairclinic.com/0100_1.asp
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