Question about Belkin F5D8631-4 Router (F5D8631au4A)

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Belkin router F5D8638-4 laptop connects but no internet access

I set up my Belkin router in unsecured mode. All laptops connected with internet access. I changed to secure WPA and one laptop does pick up the router but not the internet access. When I ping from the laptop to 192.168.2.1, there is no response. However when I disable security, it responds and connect to the internet. Belkin say it is a firewall but I have made no changes and this laptop connects fine to the 3G router and the internet. Any ideas?

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  • carolbecker Jul 28, 2010

    Thanks but the passphrase is accepted by the router, it then shows it is connected to the laptop with local access only so no internet. It is therefore not a password issue. The laptop is a toshiba running Vista.

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Make sure you entered the same key exactly the same way in both the router and the computer. Also, make sure you have selected a Security protocol that is supported by the computer. Some versions of Windows do not support WPA. XP supports it but really doesn't like to auto detect it. If it's a HP laptop make sure you are using a communications channel other than 6. Some routers give you an option to select the channel HP computers don't like working with channel 6.

Posted on Jul 28, 2010

  • James Young Jul 29, 2010

    Then the pass phrase was not accepted. Your router will let a wireless connection connect to your local network even without the pass phrase it will not however all that connection through to the Internet. To access the router I use 192.168.254.1 which is normally the first metric that is unused in a home network. Make sure you have the pass phrase entered EXACTLY the same and that the router did not Auto Capitalize all of the letters which is a common setting in these. They are case sensitive but typically the router access code is all Caps. This is why they recommend using a Numbers, Letters and special characters in pass phrase generation. It also makes it very difficult to hack the pass phrase.

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