Question about GE 24 in. Profile PDW9880JSS Built-in Dishwasher

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Where is the water control valve? and what am I

GE Profile dishwasher is running & heating but without water. I checked the water tube and there's no blockage. Yesterday I was advised to check the water control valve. Where is the water control valve, and what am I looking for when I check it? Could I have a bad water pump?

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  • Master
  • 11,896 Answers

Yes, the water control valve is likely your problem. Where the external hose attach to the internal hoses, there is the water vales in between them. The hoses screws right into the water control valves. The valves are likely not opening. You can test power to the valves with a voltmeter. If there is power on the fill cycle but no water, then valves are bad.
You can view parts and diagrams at partselect . com

Posted on Jul 28, 2010

  • 6 more comments 
  • jim_mcewan Jul 28, 2010

    Would the valve that you are referring to be the water inlet valve, part #744 on partselect.com ?

  • Nate Stansfield
    Nate Stansfield Jul 28, 2010

    Yep that's it.

  • jim_mcewan Jul 28, 2010

    I'm looking at the diagram on partselect.com, and where the wter inlet valve is located is not visible to me when I look in my dishwasher . . . . do I have to dismantle something to get to it?

  • Nate Stansfield
    Nate Stansfield Jul 28, 2010

    Disconnect
    the power source to your dishwasher before you conduct this or any
    other repair. Either unplug the unit from the wall outlet, remove the
    appropriate fuse from the fuse box, or flip the appropriate breaker in
    the



    circuit breaker panel.

    Locate your dishwasher's water inlet valve. It should be located behind the lower kickplate panel
    in either the right or left corner. There will likely be two screws
    either on the top of the panel, or on its bottom. Remove these two
    screws, and then remove the kickplate. On some dishwasher models, the
    door has to be opened in order to gain access to, and remove the
    kickplate's screws. Close the door before you remove the kickplate
    panel.


    You will be able to identify the water inlet valve
    by the hoses that connect to it. There will be one hose feeding water
    from the house to the water valve, and another hose leading from the
    water valve that carries water away. Now is a good time to inspect your
    dishwasher's hoses, to make sure they aren't responsible for any water
    flow problems. Make sure the hoses are securely connected to the valve.
    Also check to make sure there are not kinks in the hoses.Turn off your
    dishwasher's water supply so that you can remove the hose attached to
    the water valve. The water supply turn-off is located beneath your sink.
    There will be a knob to turn or a lever to press down on.
    Alternatively, you can turn off the main water supply to your house at
    the main valve.


    Place a container below the hose to catch the water that
    falls out when you disconnect it. The hose that brings water to the
    valve will most likely screw in place like a garden hose. The hose that
    carries water away from the valve is probably held in place with a
    clamp.


    There will be two wires connected to the water inlet
    valve. If your dishwasher's water inlet valve has two solenoids, then
    there will be four wires. Label the wires so that you will be able to
    correctly reconnect them later. The wires are connected using slip-on
    connectors. Grasp the connectors and pull on them firmly in order to
    disconnect the wires from the valve's terminals. Do not pull on the
    wires themselves. You may want to use a pair of needle nosed pliers to
    help you.


    The valve itself will be secured to the dishwasher
    using at least two screws, but maybe more. Remove all the screws you
    find that hold the valve in place. Now you can remove the valve as well.



    Install your new water inlet valve in the same
    location where you just removed the old one. Secure it in place using
    the screws removed from the old valve. Reconnect the wires and hoses.
    Replace the lower kickplate panel and restore power to your dishwasher.


  • jim_mcewan Jul 30, 2010

    Thank you for this detail on getting to the valve. Once I get to it, how can I tell if it is indeed the problem? Will it be stuck in the closed position ? Or do I just replace it and then try running the dishwasher to see if the valve was the problem, and go from there . . . . .

  • Nate Stansfield
    Nate Stansfield Jul 30, 2010

    You can see if the valve is closed.
    You can also test the valve itself by removing the wires, place an ohmmeter on both connections of the valve and see if you get a good strong reading, If not, it is bad. You can also use a voltmeter and test the wires to the valve and see if there is power, if no power, than the valves are good and you could have a bad cycle switch or possible control panel issue.


  • jim_mcewan Aug 02, 2010

    Before I dismantle to get to the valve, I'd like to try re-setting the control panel to make sure it's not something simple. If I turn the circuit breaker to the dishwasher off and then on again, does that reset the control panel? If not how do I do that?

  • Nate Stansfield
    Nate Stansfield Aug 03, 2010

    You will need to leave the power breaker off for about 15 minutes. If you have a cancel, stop, or pause button, press and hold it for 10 full seconds with the machine breaker off.

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