Question about Epson Artisan 800 All-In-One InkJet Printer

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How to resolve error message for epson artisan 800. I cleared the paper jam and powered down then started it back up and still see error message

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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jackboy
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SOURCE: Epson Paper Jam Error

Discover the rest procedure for your particular printer
Usually involved switching off- then holding down a couple of button whilst you switch on
for example Service and stop.
Try www.fixyourownprinter.com for more info
or
www. stevesdigicams.com/forums

Posted on Jun 10, 2008

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sherlyn c
  • 134 Answers

SOURCE: trying to scan to email on Epson Artisan 800

If you are scanning wirelessly, you have to launch the epson scan software from your computer and scan to e-mail from there. You can scan using either professional or home mode.
Please take note that scanning from the printer only supports direct connection, which means you have to plug in the printer to your computer via a usb cable.
If you cannot launch epson scan, please let me know. And include the operating system that you are using too.

Posted on May 03, 2009

  • 5 Answers

SOURCE: Epson Artisan 800 ADF jams

There are two gears that are made of plastic that have hard rubber toothed sprockets pressed on them. These sprockets split and allow the drive motor to slip. Epson will only sell the motor assembly and not just the gear. I used a dot of supperglue to repair the sprockets and all works fine now.

Posted on Sep 16, 2010

  • 1 Answer

SOURCE: i had to clear a paper jam in my Artisan 800

This problem is usually caused by the CR Scale forced out of it's **** by a paper jam. The CR scale is a 1/4" wide strip of grey plastic band that is visible when you open the printer. It is right above the serial number. Slide the head carrier to the left and look behind the head carrier. You will see a small U-shaped plastic piece. Make sure the CR scale is within the **** or u shape. Be very careful not to damage the CR scale as you slip it back it. When this scale is flipped out of the ****, the printer head slams into the right side of the printer on start up (twice) and produces the fatal error message, with the paper jam note.

Posted on Jun 03, 2011

  • 1 Answer

SOURCE: Epson Artisan 800...adf keeps saying paper jam,

ADF Motor Assembly has gears which crack. Replacement of ADF Motor Assembly normally required. Compass Micro Inc sells this part. Part #: 2132225.

Posted on Jul 30, 2011

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Communications error between Windows 8.1 computer and Artisan 835 scanner


If you are getting a 'carriage jam' error as soon as you turn on your Epson printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Fix 'Carriage Jam' : Open Door, clear carriage jam,
and then press OK to continue' error message
Turn off the printer and open it to see where the paper is stuck.
Manually move the carriage toward the opposite side.
Check the paper path and remove any piece of paper or any other object that is stuck in the path.
Reconnect the power cord and turn on the printer.

Source : EPSON support

Feb 13, 2014 | Epson Artisan 835 Wireless All-in-One...

1 Answer

Epson 837 printer error


OK, often when removing a paper jam this can happen:

1) - when pulling the jammed paper out you can leave behind a small piece or loosen up another small piece from a previous jam. This piece can then become the 'new' jam by clogging the jam sensor or switch. Use a small flashlight to look done the previous jammed area to see if this is the case.

2) - when pulling the jammed paper out you can 'mis align' or damage the jam sensor (or switch) so that it always registers a jam. this fix may require a technician or repair shop to fix.

Feb 04, 2014 | Epson Artisan 800 All-In-One InkJet...

1 Answer

Paper jam was cleared and all parts replaced however it still indicates error problem about clearing paper jam.


did the paper perhaps tear leaving behind small parts ?

are there other areas that other pieces of paper could be ?

The display would tell you which key to press if there was a need:
-select- or a symbol key of some kind.

At the very-least, you should be able to turn-off, then back-on the printer which would perform the same function.

Tallon41

Sep 16, 2012 | Epson Artisan 800 All-In-One InkJet...

2 Answers

Epson 800 Artisan printer was bought 2 years ago and I just opened the box set up the printer and it displays the following message. "An error has occured. Turn off all power. Check for and clear the...


I cant take credit for this fix, but it worked on my Artisan 800 with the same error. My error occurred right after a paper jam where i had a tough time removing the paper.

"Open the printer. See a 1/4" grey plastic band that is attached to the
print head. This is the CR (carriage return) guide that tells the print
head exactly where it is. During a paper jam it is sometimes pulled out
of the slit on the head carrier that it has to be in to tell the print
head where it is on the carriage. Pull the print head out about half
way, and with a flashlight look behind the head carrier. You will see a
small plastic u-shaped piece. Make sure the CR ribbon is INSIDE the
slit, or u-shaped device. When this happens you will usually hear the
print head hitting the side of the printer twice while it tries to
determine its position. Be very careful not to damage the ribbon. It
will slip back into the slot quite easily"

My print head didnt want to pull out, so i took a small inspection mirror and had a look behind the print head. Sure enough the ribbon was outside of the sensor. I easily pushed down on the ribbon gently with my finger and pulled it towards me just a little bit and it popped back up into the slot. Closed the printer up and no more message.

Hope this helps some other poor soul.
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12_26_2012_2_35_15_pm.jpg

May 11, 2011 | Epson Artisan 800 All-In-One InkJet...

2 Answers

My epson Artisan 700 have error ( paper is jammed in the product)


If you mean it comes up with a paper is jammed in the product error message when turned on, AND you have confirmed that there is no paper anywhere to be found inside the product, then you most likely have a defective sensor or electronic problem inside the unit that is not economically feasible to repair. Epson's web site is not at all helpful for this problem.

Sep 14, 2010 | Epson Artisan 700 InkJet Printer

1 Answer

Epson Artisan 800 continually indicating paper jam error--No jam.


Yes, that fixed the problem on my Artisan 800! Thanks so much for the info about slipping the cr scale back onto the u-guide on the back of the print head carriage, Larry P and dabaker!

For those trying this, the u clip is upside down so, from the front of the printer, you move the CR scale ribbon down a little and in towards you gently, in from the back towards the lower part of the rear of the print head assembly, and it will slip in on the top part of the ribbon into the u shaped groove (which, to be technical, looks more like an n-shaped groove, an upside down u). If it is loose and not clipped in, the CR scale ribbon will bow out easily on both sides of the print head carraige when lightly pressed towards the back of the printer near either side of the print head. (As pointed out in the service manual, do not touch the ribbon with your fingers, particularly if they may be greasy/greasty/gritty; use a clean tool for this-I used a q-tip which worked well for both testing the tension and for pushing it down and back into the proper guide slot.) If the CR scale ribbon is clipped in properly to the print head (properly seated in the n-shaped slot), it will bow towards the back of printer easily ONLY on the side that your press it from (ie left or right) but not on the opposite side of the carriage; the opposite side will remain almost entirely flush to the rear of the print assembly. Remember to press gently; you do not want to stretch or damage this scale ribbon if you can help it. If you have a small dental mirror and good light, you will be able to see the n-shapped clip (it's plastic and black on my 800 clearly. If the ribbon is correctly seated, it will be in the slot at the top and free at the bottom. Because of the use of u-slot in the previous posts, I was confused as to where to fit this in but then figured, nothing to lose and yep, it's actually the n-shaped slot at the top.

Jul 12, 2010 | Epson Artisan 800 All-In-One InkJet...

4 Answers

I had to clear a paper jam in my Artisan 800 printer. i followed the instructions and cleared the paper, but when i turned the printer on the the screen continued to flash and indicate error. the paper has...


This problem is usually caused by the CR Scale forced out of it's **** by a paper jam. The CR scale is a 1/4" wide strip of grey plastic band that is visible when you open the printer. It is right above the serial number. Slide the head carrier to the left and look behind the head carrier. You will see a small U-shaped plastic piece. Make sure the CR scale is within the **** or u shape. Be very careful not to damage the CR scale as you slip it back it. When this scale is flipped out of the ****, the printer head slams into the right side of the printer on start up (twice) and produces the fatal error message, with the paper jam note.

Mar 24, 2010 | Epson Artisan 800 All-In-One InkJet...

5 Answers

I have a epson artisan 800 I'm tring to fax from the automatic feeder but it keeps making a grinding sound and then it says paper jam but paper never even went through


I took apart my artison 800 with 'paper jam' error and grinding noise. Sadly enough, it is the plastic gear attached to the stepper motor which is slipping and making the grinding noise. I tried to glue it and it worked once or twice and failed again. It is a design flaw and Epson should repair this for free if they are honest about this problem. Ir is not a user-caused problem.

Jan 02, 2010 | Epson Artisan 800 All-In-One InkJet...

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