Question about Xerox Phaser 6100/BD Laser Printer

4 Answers

When I print a page on Xerox Phaser 6100 the colors fade away on the trailing edge of the page. Black does not seem to be affected so much. I replaced the Imaging Unit and Transfer Belt, but no change.

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  • re96 Jul 28, 2010

    No, the printer is not low on toner. I tried replacing toner cartridges early on in this problem. The fading affects all three colors and, to a lesser extent, black also. No, it is not the lightness/darkness setting. Changing any color setting affects the entire page. As I said before, the left side of the page (landscape printing) is perfect. On an 8.5 by 11 inch page the left 6.5 inches looks great. From there the image fades somewhat gradually toward the right side of the page. I say somewhat gradually because the faded area seems to be divided into 2 bands with the first band being somewhat faded and the last band very faded. It seems to me this would have to be a mechanical problem or a problem with inability of the machine to distribute the toner evenly for the full length of the page. When the toner is low there are streaks or bands of lighter areas running lengthwise of the page. In this case the problem is running crosswise of the page. The first half of the page that emerges from the printer is faded, but then the second half is printed perfectly. And it is evenly faded all the way across the page.

  • re96 Jul 29, 2010

    I still have the problem and I don't know of any more details to add. Somebody help.

  • re96 Aug 02, 2010

    I still need help with this Xerox Phaser 6100 problem. Details given in previous postings.

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4 Answers

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  • Xerox Master
  • 12,061 Answers

You may need to clean or replace your Fuser assembly, this is the unit that actually bonds the ink to the page, It seems like yours isn't doing it's job properly. Also ensure the paper path is perfectly clean right out to the edges.
http://www.eserviceinfo.com/index.php?what=search2&searchstring=phaser+6100
Above is your service and repair manual, below is your user manual.
www.office.xerox.com/userdoc/P6100/6100_Web/.../user_guide.pdf

Posted on Aug 02, 2010

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  • Master
  • 567 Answers

Hi there you should clean the corona wires and try to print a test page. Let me know if it work

Posted on Jul 29, 2010

  • 10 more comments 
  • re96 Jul 30, 2010

    I remember older Xerox copiers having corona wires, but do you think this machine has them? I can't find any. I see a row of LEDs, I see a "Fuser," and I see the drum or "Imaging Unit" and Transfer Belt, both of which which I already replaced. Where would corona wires be?

  • Hilton Bristol Jul 30, 2010

    Hi remove the imaging unit clean the place where you remove it from, them put it back in place,and make sure it is properly fitted in place,and remove the cartridges clean the place where you remove them from and put them back in place and make sure the are properly in place.


  • re96 Jul 31, 2010

    Tried that. Didn't help.

  • Hilton Bristol Jul 31, 2010

    okay you try those solution and none work,i would like to know if the cartridges are original? because if it is not original that can be the problem here.


  • re96 Aug 01, 2010

    By "original" I assume do you mean are they Xerox brand. No, they are not. However, I have been buying the toner cartridges from this company ever since I got the printer and have had no problems. Also I don't see how all 4 of them would go bad at the same time. Also I did try replacing one of the cartridges and it made no difference.

  • Hilton Bristol Aug 01, 2010

    Hi there maybe the fuser may be producing too much heat so it dry the ink too fast you should check the fuser,this is an unusual problem thats you try every possible solutions.


    Please let me know if the checking the fuser make any difference.

  • re96 Aug 02, 2010

    Is there a way I can check the fuser without spending $200 to buy a new one?

  • Hilton Bristol Aug 02, 2010

    Hi There are many important parts in a printer, but the fuser cartridge is one of the most critical. It is the fuser that holds the ink on the paper.
    If the fuser is defective, ink will rub off and end up on your hands. Fusers are considered consumables, and that means printer owners are responsible for replacing them when they wear out.
    Shut down the printer and unplug it from the wall outlet.
    This will protect you against a possible electrical shock as you work inside the printer.


  • Step 2
    .Allow the printer to cool down for at least 15 to 30 minutes. The fuser cartridge gets very hot while the printer is in use, and trying to remove a hot fuser could result in a serious burn. You may want to wear a pair of gloves to protect yourself from the heat when you do remove the fuser.



  • Hilton Bristol Aug 02, 2010



  • Step 3.
    Locate the fuser cover. The location of the fuser cover will vary according to the model of the printer, so be sure to consult your owner's manual before proceeding.


  • Step 4.
    Open the fuser cover and find the clips that hold the printer in place. In many cases these clips will be light blue, but check your owner's manual.



  • Hilton Bristol Aug 02, 2010



  • Step 5.
    Move the fuser clips to the unlocked position and gently pull the fuser free of the printer.


  • Step 6.
    Insert and secure the new fuser.


  • Step 7.Plug the printer into the electrical outlet and power it on. Print a test page to make sure the fuser is functioning properly.


    As stated, if the fuser is bad it will rub off in your hands



  • re96 Aug 02, 2010

    I have absolutely no problem with the toner rubbing off on my hands, or anything else.The fuser is fusing the toner to the paper, and even to the thicker label stock with no problem. The problem is the absence of toner on one end of the printed sheet. I don't want to spend $200 for a fuser for nothing.

  • Hilton Bristol Aug 02, 2010

    Its a strange problem,because the fuser heat/melt the toner,the toner is being transfer to the drum and the drum does the printing and the drum seem to have no problem,the only i can suggest now is,enough toner is not being transfer to the drum.

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    • Xerox Master
    • 4,737 Answers

    Have you checked the Drum? In most cases, printing problem is caused by drum, cleaning is also helpful..

    Posted on Jul 28, 2010

    • re96 Jul 28, 2010

      The "Imaging Unit" I replaced is the drum.

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    • Master
    • 1,478 Answers

    Hello,

    The problem is from the driver on the printer from the system, you will need to uninstall the driver from your system and reinstall the driver of the printer back on your system to fix this problem.

    Uninstall the printer driver from your system and reinstall back, this should fix the problem.

    Take care.

    Posted on Jul 28, 2010

    • 2 more comments 
    • re96 Jul 28, 2010

      Removing and reinstalling the driver made no difference at all. I went to the Xerox site and downloaded the driver to make sure I had the newest one. (The newest driver is from 2004!) I printed an 8.5 by 11 page with color and black. The left 6.5 inches looks fine. From there the colors and black fade out toward the right side of the page. The last 2 inches of printing is very faint. Every page is that way. They were that way before I replaced the Imaging Unit and Transfer Belt. The reason I replaced those items is that the control panel display said to replace them.

    • Jimoh Adeleke Muyideen Jul 28, 2010

      Hello,

      A faded print image is normally the result of one of three conditions:
      The printer is getting low on toner, the print density is set too low,
      or Economode printing is turned on. For the last two settings, a printer
      self-test (typically a separate button on the printer) will show what
      the current settings are. If Economode is on, and users are complaining
      about how light the print is, turn it off and/or set the print density
      higher. If the toner is low, simply removing the cartridge and shaking
      it to redistribute the toner more evenly can temporarily resolve the
      problem until you can replace the cartridge.


    • Jimoh Adeleke Muyideen Jul 30, 2010

      Hello,

      The fuser assembly may be
      damaged or at the end of its life. The solution is to replace the fuser
      assembly. Repairing a fuser assembly is generally not recommended
      because the fuser is considered a consumable printer part and not worth
      the time or effort to fix.


    • re96 Jul 31, 2010

      Perhaps I don't understand the function of the fuser. I assumed it applies heat to the paper after the toner has been deposited on the paper and in that way it fuses the toner into the paper. There is no problem with the toner not being fused into the paper. The toner will not rub off or smear when the copy comes out. This is even true of label sheets which require more heat than a sheet of paper. I have already spent over $400 for the Imaging Unit and Transfer Belt. I really don't want to spend another $200 on a new fuser only to find out that doesn't fix the problem. It seems to me that the Transfer Belt distributes the toner onto the paper. Is that correct? If so, the problem could be there. I tried putting the old Transfer Belt back into the printer. It worked just like the new one. The new belt looks clean and smooth and the old one has streaks and looks used. However, the copies look the same no matter which one I use. Is is possible that the new Xerox Transfer Belt I bought is defective?

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