Question about Panasonic PT-53WX53 53" Rear Projection HDTV-Ready Television

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There is a buzzing on the line and we can not make or receive calls. i t is the landline phone 417-881-7019

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Is the phone line connected to the TV listed above? Is it a cordless or corded phone? I use an old corded (rotary) phone for diagnostics (no failures from other parts like the battery). If you have a cordless phone, start by checking a corded phone on the jack. Use a new cable (RJ11) to check a bad wire to the phone. Check other jacks if available. Do you hear a dial tone at any of these spots. Then find where your phone service comes in, open that box and see if there is a RJ11 jack and plug the phone in at that point. (Some older service installations need a special adapter to connect to the wiring. The testers with that adapter are available but they are expensive.) If you can plug in an RJ11 cord, use the phone to check for a dial tone.

If you hear a dial tone at the service but not inside, the problem is inside the house and you'll need to pay for a service call if you can't find an issue. Check the wiring inside the house where you can (loose wires touching inside the outlet box, chewed wires in exposed runs (like in a basement). If only one jack has the buzzing, just check that jack.

If you do not hear a dial tone but get the buzzing outside, your phone company should fix it free. (It could be crossed wires or damage to a part in the connection.)

If the problem is in the phone and not the jack or wire, the solution will depend the phone. Replacing the phone may be the best option.

I hope this helps.

Cindy Wells
(if you have DSL, you should check the filter and the split point.)

Posted on Jul 28, 2010


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