Question about Canon PowerShot SD600 Digital Camera

2 Answers

Canon PowerShot SD600 Digital Cameral Lens Problem

The Camera Lens will NOT retract & I get a "Lens Error" and it hasn't been dropped. Please Can You Help Me Fix This Problem?

Adelia K.

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  • Adeliak Apr 24, 2008

    Disabled, Single Mom that can't afford the $9.95 charge. Thought you said it was free. Wish it was.



    thanks anyway,



    Adeliak

  • laurennnx16 Nov 01, 2008

    i dropped my camera in salem and it says lens error too the lense wont close its too the right side instead of being even please help me fix it!

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2 Answers

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  • Expert
  • 489 Answers

Hi

She is maybe referring to the Fixya pricing to pay for solutions... or maybe somebody sent her a message saying to send it to them and they would inspect it for $10.

Fixya can be a great place to find free advice but when it comes to repairing a digital camera with a stuck lens you will only get the following advice for free:
1- Bang it on the table
2- Grab the lens with something and pull it out
3- Blow compressed air into it

Most of the time this is not going to repair a camera with a defective lens, and if it does the problem will probably return later. Why not do it properly instead??

1- Banging the camera on the table may dislodge (temporarily) dirt or sand that is in your camera and the lens will work. The dirt will shift again eventually and your lens will jam up again.
- Banging the camera on the table can also dislodge ribbon cables inside the camera and stop it from powering or disconnect your LCD screen.
- Banging the camera on the table can also crack your LCD screen.

2- Never EVER twist a stuck lens, grab it with something and pull on it, or push it back into the camera. All you will do is more damage to something that may be repairable.

3- Compressed air may dislodge some dirt or sand like in #1, but it's still in there and will come back again eventually.

What's the real answer??

You need to open the camera, remove the lens, disassemble the lens and clean it, then put it all back together. This needs to be done in a static free environment or you can short out the camera, and you need to be careful and pay attention to detail.

If this doesn't work, the lens needs to be replaced. If the camera is under warranty the manufacturer should do it for free. If not look for an ACTUAL digital camera repair business and NOT your local electronics store; they know NOTHING about repair and will tell you it's either $200 or they will tell you to throw it in the trash.

How do I know this?

I have been operating an affordable digital camera repair business for 4-5 years now. Even if you don't use our services; DON'T pay somebody $200 to fix your camera, but please DO feel free to contact us for help or advice.

Good luck with your repair from Darntoothysam com

Thomas

Posted on Nov 02, 2008

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  • Canon Master
  • 4,738 Answers

Adeliak,
This service is free, with advice provided from hobbyists and knowitalls (like me hehehe). Were you asked by someone for a fee? Recommend reporting them to Fixya.

As for your specific problem, lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.

Here's some things that you can do to try to correct it. They only seem to work for about half of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Apr 24, 2008

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Posted on Jan 02, 2017

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e18 is a lens error message, the lens is stuck or bent, and wouldn't come out, that's why camera shuts off after it tries to do so at the start, not much you can do, but replace the whole lens assembly

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