Question about GN Netcom GN 9350 Wireless Headset
All 4 green lights flash for 1 second when I doc the headset, then all 4 go out. The headset lights never light up at all. Everything was working fine, then it just quit in the middle of a call. Is this an indication that the headset is no longer being charged?
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Posted on Jan 02, 2017
SOURCE: My Headset just stopped working
Hi I was in a live session with you when you left. Apparently you have not paired the headset with the base. All you have to do is follow this procedure
Place the headset in the charging base->Press the base's pairing button->Both the telephone and USB buttons on the base until the headset's link indicator will light for 2 seconds indicating that the pairing is successful. It should probabl charge after this.
Let me know if you need more help.
Posted on Mar 17, 2009
I was wondering if you had installed the external ring sensor, this sensor most be over the telephones speaker, if the speaker isn't under the handset. hope this can help.
Posted on May 28, 2009
Tips for a great answer:
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Start with the headset powered on. Press and hold down
the call control button while also rotating the multi function dial
upward (away from the light) until the indicator light on the headset
starts flashing red then green. When prompted for passkey, enter
For the Plantronics M1000 (discontinued):
Hit and hold the volume/mute switch in until the indication light starts blinking.
For the Plantronics M1500 & A500 adapter (discontinued): Turn the headset on and the adapter off. On the headset push in and hold the mute/volume dial until the indicator light begins to flash. On the adapter press and hold the blue power button for 10 seconds. The light on the adapter will flash once after 3 seconds- continue to hold the power button for another-7 seconds until the light flashes red. If the pairing is successful, the headset will sound a tone and both the headset and adapter lights will turn off.
For both the Plantronics M1000/M1500 (discontinued): If you remove the battery cover from the headset and then remove the battery itself. On the Green PC board itself there will be a letter followed by 4 numbers. These 4 numbers are your personal PIN code.
You can also use the Plantronics Bluetooth Pairing Guide
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