Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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Hp 8500. There is a horizontal line in my printout from the feeder.

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Is it a ink line?

Posted on Jul 28, 2010

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1 Answer

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Program malfunction, uninstall HP Printer programe and reinstall your version for the printer from www.hp.com remember to load the complete program.

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This may be dot of dirt on the class that looks like a horizontal line when the feeder moves, to solve it, try this link from hp site: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01619149&cc=us&lc=en&dlc=en&product=3752459 it its something within the glass which you can not clean, contact the hp's repair or replacement options if it is still in warranty.

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Thick line when goes throught auto feeder


The automatic feeder passes the page over the scanner, the scanner does move, so even a small mark (often find it is correction fluid) will effect the whole page, check the glass on the left side of the scanner for any sort of mark

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2 Answers

The scanned document has a vertical line on the page. I've cleaned the glass but the problem still exists


Well the resolution is simple.You need to clean the scanner glass located right below the automatic document feeder(mind you its not the same as the scanner glass as you use liftingthe lid).If you want any further support, an online technician from techbuddies can help you for free.For this log on to http://tinyurl.com/m7ghqz

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I suggest that if your machine is under warranty you call out HP, as I have heard that they don't support these machines with parts therefore you will get a new machine.
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HP 3055 model scaner problem


Document feeder error means that the printer is expecting you to have a document in the ADF "automatic Document Feeder" on top. If you are having this on the laptop, go into the scanner set up on your laptop, and change the device from document feeder to flatbed. It should work fine. You can also mimic the settings from your desktop to your laptop.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


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