Question about Office Equipment & Supplies
Posted by Anonymous on
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: Paper jam
The various parts that open up to allow access are monitored by a micro switch. Switch the machine off and open all the access points locate the switch and make sure it is freely working and the connections are all in place. Then come back
Posted on Jun 06, 2007
SOURCE: paper jam inside
You may also have a problem with the paper feed (clutch, dirty feed/pick up tires) section, or even a dirty sensor as Jay mentioned. A sensor in modern office equipment is generally a photo sensor, which means it shoots light from one side to be detected on the other side of it. If it's dirty, it will give you a flase reading. Try cleaning the tires that pick up the paer from the tray (don't force them down if they won't rotate easily) with mild soap and water on a rag, and also try fresh paper. Sometimes if paper has been sitting for a while, or in damp conditions, it will pick up moisture and give you paper feed problems... which is what it sounds like you are having. Sounds like the paper may need even be making it to the sensor in the 1st place if it on comes out of the tray 1/2 an inch. Good luck
Posted on Dec 27, 2007
SOURCE: E3 error code
1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
Posted on Jan 31, 2009
Tips for a great answer:
Mar 07, 2018 | The Office Equipment & Supplies
Sep 13, 2017 | Office Equipment & Supplies
Jan 14, 2014 | HP DesignJet 500ps (42 in.) InkJet Printer
Mar 31, 2010 | Duplo DP21L Copier
Nov 29, 2009 | Duplo Office Equipment & Supplies
Jan 08, 2009 | Duplo DP460H Copier
629 people viewed this question
Usually answered in minutes!