Good news. This doesn't mean that anything is (necessarily) broken.
In the middle of the remote, there is an [ENTER] button surrounded by arrow keys. To the top, left of this of this arrangement, there is another button labeled "SP A/B". Turn your system on (and check that the volume isn't maxed out from your troubleshooting) and hit this button. Look for the display to say "Speakers A" or perhaps "Zone A" or similar. You will probably hear audio before you get this far.
If you are still having problems with this, try changing your speaker connections in the back. Attach your two main speakers (Front L/R) to the connections for "Speakers B" (the springed, push down, bare wire connection at the bottom, right). This is just for testing output via Speakers B. If this is as far as you get, respond with more information on your experience.
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How does speaker A work when you run the Test Tone or with a mutichannel input?
There are indicators for speaker A and B in the uper left of the display. If A is not illuminated, press the Speaker A button right below the Standby Button and see if it will illuminate. If not, try the SP A/B button on the remote.
did you press surround button on home thearter to turn it on also check speaker wire at connection sometimes if you push wire in to far it will push the plastis part of the cord into to far and stop the metal connectors from touching each other it happen to me being over anxious so just make sure you got a good connection and all speaker wire are good
you might want to switch the speakers that youre using. e.g front left put it to front right and vice versa to isolate if the speaker has the issue or the amplifier terminal. if the left speaker works on the other terminal then its a terminal issue.
There are a few settings that will just give you a stereo output. The first one is with the Pro Logic II. If you press the PLII Mode button on the remote it will go through a series of settings from MUSIC ➞ CINEMA ➞ PRO LOGIC ➞ MATRIX ➞STEREO ➞ MUSIC. Pro Logic setting will only produce sound from the front speakers and Stereo from the front speakers and the sub. Put it on Matrix for 5.1 surround sound. Also for speaker settings follow the instructions below. Signal outputs and frequency responses from the speakers will automatically be adjusted according to your speaker configuration and whether certain speakers are used or not. In Stop mode, press the MENU button. Press the Cursor down button to move to Audio and then press the ENTER button. In the SPEAKER SETUP, press the ENTER button again. Press the Cursor button to move to the desired speaker and then press the ENTER button. For C, SL, and SR, each time the button is pressed, the mode switches alternately as follows : SMALL ➞ NONE. For L and R, the mode is set to SMALL. SMALL : Select this when using the speakers. NONE : Select this when no speaker is connected. Press the RETURN button to return to the previous level. Press the EXIT button to exit the setup screen. It also seems that with this system, if you are on 5.1 surround but your music source is only in stereo, you will only hear stereo.
I seen the same thing when I first opened mine except my "center" speaker wan't working. It had to do with the "Mode" it was in. The Mode button at the botoom of the remote changes the speaker configuration.
There is also an option in the setup that allows you to turn on/off speakers for the system, all of mine were either Present or Small which enables them to work.
It must be about the sound quality need of your amplifier. The sound processor simply needs to get clear signals from sources such as fm/am receiver, dvd/cd players etc. in order to manage'em to give you the optimum surround sound. If the fm receiver has an "FM MUTE" option, I recommend that you turn it on. By doing so, you'll receive only good quality fm stations, furthermore your amplifier will let you get surround sound. The second issue you mentioned has its own answer inside. Use a "new" cd player, you can get optical cables, digital coax cables to improve the performance if you like..