Question about Fisher and Paykel GWL11 Top Load Washer

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GW11 washing machine. Water will not drain during rinse cycle

GW11 washing machine. Water will not drain, and I am fairly positive something is blocking the hose. My girlfriend used some sheets that are supposed to replace detergent, and i think it got sucked down the slots underneath. I was able to blow through the hose that drians into the stationary tub, and i got two of the sheets out. Once I got the two sheets out through the slot with needlenos pliers, i ran a quick cycle and the water drined. I then tried to do a load of laundry, and the water did not drain when it came to the rinse cycle. I think there is another sheet there. Is there a way to get down there for sure? The black hose in the back does not appear very easy to detach, but i think it is below where the clothes go into. Any help would be greatly appreciated as i have spent several hours already on this. When the machine doesnt drain it has a constant beep. Any help would be greatly appreciated.

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OK what you can do in remove the inner bowl if the machine is full of water this way you can be sure all of the debris is removed, so to do this remove the agitator there is a nut inside and the bottom, then take out the 2 screws in the front under the lid, then lift the whole lid assembly up it should go right back, you might need someone else to hold it, be careful not to break the tabs at the back either, then pull straight up on the inner bowl, it might be a little stiff but it will come out, at this stage now you can bail out some water so you can see what your doing, the in the front right "corner" you will see the top of the pump housing, there is 1 Phillips screw holding the housing down, remove it the housing is in 2 pieces remove both of them and clear out all debris, this is how you clear the pump from the top, Put back together in reverse order. Hope this helps :)

Posted on Jul 31, 2010

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Posted on Jan 02, 2017

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