Question about Maytag MSD2756G Side by Side Refrigerator

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My Maytag MSD2756GES freezer coil is completely iced over and fridge is not cooling. I think the defrost element is not working. Need a part #.

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Hello,

Defrost problems can cause the fresh food section not to work. You need to find out why it’s not defrosting. There are three things that cause a defrost problem: defrost heater, defrost thermostat and defrost control.

If you have an older refrigerator, it probably has a mechanical defrost control. Find it and turn it clockwise until the refrigerator cuts off. (Note that the defrost control is normally located either in the refrigerator near the cold control or at bottom behind the kick plate). If your refrigerator is newer it will have an electronic defrost control and you won’t be able to turn to defrost so just continue without doing so. Now that it’s in defrost, wait a few minutes. If the defrost heater gets hot, replace defrost control. If it doesn’t get hot, then the problem is either the heater or the thermostat.

At this point, you need to melt the ice. The best way to melt the ice is to use either a hair dryer or by using hot water (this will be faster but will make a mess).

Once the ice is gone, you can check the heater by unplugging wires and using an ohmmeter to check for continuity. If you have continuity, the heater is good and you should replace thermostat. If you don’t replace the heater, at this point you won't be able to check the thermostat but if the heater is good replace it. Defrost parts can be found at AppliancePartsPros.com

If you have a GE refrigerator made after the year 2000, do not replace the defrost thermostat. Trust me the thermostat is not your problem. 99.9% of the time it will be the heater. Sometimes it is the main board or the thermistor.

Also note that

It's possible that the defrost terminator is bad.

If it doesn't have an electronic adaptive defrost control, then the mechanical defrost control is bad.

In the future, avoid ALL appliances that use electronics. They fail very very regularly and are expensive to replace.

Just think if you had a fridge with a TV in it, and the tv went out. Who would you call? A TV repairman or an appliance repairman?

Buy a Whirlpool refrigerator with the least amount of electronics you can get.

Also, there is a door switch that goes to the freezer section. It controls the light and the adaptive defrost. If the switch is bad, that too can cause the problem.

Lastly, do not buy anything made by electrolux corporation (frigidaire is one of them for example).
They have cheap evaporators that leak and can't be fixed, thus causing you to buy a new fridge every year or so.

Hope this helps your problem......

Posted on Jul 28, 2010

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Hi, I have a Fisher and Paykel E402B Fridge/Freezer. It has not been working properly for a couple of months.. It does not cool/freeze properly. Through investigation I discovered that the coils and fan...


the defrost heater or thermostat located on the evaporator coil thats icing up isnt defrosting due to a bad heater or thermostat,or it can be the defrost timer that powers these other 2 parts

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Water is accumulating & freezing @ bottom of freezer ice maker has been removed water to fridge has been turned off still, water coming from somewhere & freezing


This is what it sounds like to me. There is a drain hole for the defrost water to drain down to the "drip pan" If that hole in the drain pan is clogged. Then when the defrost system melts away the frost in the cooling coils. Every 6 or 8 hours. The water will accumulate in the bottom of the freezer compartment and turn into ice. This is a very common problem.
The solution.

Put the food in the freezer and fridge into coolers and pack with Ice. Get the 99 cent coolers at the supermarket and buy some Ice there too.

Shut the fridge down and open the freezer door. chop out the Ice in the bottom of the freezer compartment, but not in the drain area directly below the coils. that will be hard to get to and you may damage the fridge if you just chop away.

To speed up the process, get some hot water in a glass and pour it into the area below the coils
(that should be a solid block of Ice as well). If you cant get to this easily, just wait for the fridge to thaw out naturally.

After it has thawed out, you should be able to locate the drain tube in the bottom of the small tray
below the coils. Stick a flexible piece of wire, or pipe cleaner or something of the sort into it to completely unclog it. So when you pour water into that tray, it immediately drains out completely.
into the "drain pan" located below the freezer compartment in the base of the fridge.

I hope this helps,
Best Regards,
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Checking defrost components on Maytag SideXSide refrigerators
To check the defrost circuit , unplug the refrig and inside the refrig section at the top about 2" in from each side in the back , there are "D" slots to put a finger in , and pull downward and foreward , to remove the control panel cover . Once removed , there is a 1/4" screw on each side holding the adjustment indicator panel on , 1 phillips screw behind both light bulbs , and 1 screw holding the complete panel to the rear wall . After removing these 5 screws , at the top right corner , with about 6-8 wires going to it , is the adaptive defrost board . Sometimes you can see the electronic board and on newer refrig's , a white box will be seen. Inside this box , is the adaptive defrost control . Disconnect the plug going to the board and on the right side of the PLUG , the far right wire is yellow , then another color , then white . Useing a small insulated wire with both ends stripped , insert one end into the yellow wire hole and the other into the white wire hole . This will bypass the adaptive board and send power directly thru the defrost bimetal ( thermostat ) AND heater to check if they are good .Plug the refrig back in . Now , wait about 3-5 min and look for a red glow at the bottom of the inside freezer panel , which will be the defrost heater or listen for sizzling which will be the frost melting and dripping onto the heater .If NO red glow , watch for a spark while removing the jumper wire you installed , from the plug . If a spark IS seen , then the heater was on and the heater AND bimetal are good . If you see the red glow , hear the sizzling , or see the spark , then the adaptive defrost board should be replaced . If no glow , sizzling or spark , then unplug the refrig and reinstall the refrig control section .
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