Question about HP Compaq 6735s Notebook

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My hp 6735s shuts down all of its own after 10-15minutes.

Hi my laptop was working all perfectly last night.next day while working it shuts down all of its own.& from this own ward this problem persist.
i would like to add some history here that my laptop battery got problem at start of jan 2010 that laptop shuts down even battery was full without warning. i removed it and start using at home without battery since January but now it starts shutting down all of its own even plugged on.

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Hello,
This is likely to be as a result of your processor over-heating, maybe because of your environment, or because the fan is not cooling the processor properly again.
Therefore my suggestion would be for you to unscrew your laptop (If you can do it by yourself), and try to clean, or better still replace your processor fan.
Also clean the air-vent where air is supposed to enter the laptop
If you cant do it by yourself, you can easily get a technician to do it for you.
Also, remove all your RAM(Memory Sticks), and clean the tip of the connector with an eraser, and re-insert it one after the other.
That is, if you have two of them, after you insert the first one, put on your system and see if it works, then do the same thing with the other one.
If the two of them works, them insert the them all. but if it is just one that worked, just remove the other one that is not working and replace it.
I have actually had the same case before, and after doing what I've just told you, it stopped behaving like that.
Then always make sure that your laptop is in a well ventilated, cool environment and that the environment is free from dusts.
Kindly let me known how it goes after you've tried this.
Hope this helps you out.
Goodluck!

Posted on Jul 29, 2010

  • mike92_99 Jun 10, 2011

    Dear Damilare,

    I have tried to screw my entire laptop open and advanced cleaned the fan and air supply.
    After this the temperature dropped from 60-70 degrees celcius to 30-40 degrees celcius.

    Despite this good result the laptop keept shutting down, without showing a blue screen. What can this be?

    Thank you for the support message, I have also checked the RAM.

    With kind regards, Mike

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Posted on Jan 02, 2017

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