Question about Maytag Dual Cool 25 cu. ft. Side-by-Side Refrigerator MSD2556

2 Answers

My fridge/freezer started getting warm a week ago. We unplugged it and removed the panel in the freezer taking off all the built up ice and letting that completely defrost. We then plugged it back in and it worked for 2 days. Now the fridge it warm again, I don't feel any cold air blowing out up top; however, the freezer is blowing cold air and still cold and making ice. Please help?

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  • hwolf563 Jul 28, 2010

    My fridge/freezer started getting warm a week ago. We unplugged it and removed the panel in the freezer taking off all the built up ice and letting that completely defrost. We then plugged it back in and it worked for 2 days. Now the fridge it warm again, I don't feel any cold air blowing out up top; however, the freezer is blowing cold air and still cold and making ice. Please help?

    I was told to check the refrigerant would this be the cause for no air blowing in the fridge? Also how do I check to see if the refrigerant is low?

  • hwolf563 Jul 28, 2010

    This is the craziest thing, now when I open the freezer door, air starts blowing through the vent at the top in the fridge?! But stops again when I shut the freezer door!

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Check the damper vent door located between the refrige and freezer compartments and make sure its opening and closing to let cold air into the refrige from the freezer,also it sounds like your defrost heater element iunder the evaporator coil is open and needs replaceing or the defrost control is bad

Posted on Jul 28, 2010

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  • hwolf563 Jul 28, 2010

    check the damper vent door located between the refrige and freezer compartments and make sure its opening and closing to let cold air into the refrige from the freezer,also it sounds like your defrost heater element iunder the evaporator coil is open and needs replaceing or the defrost control is bad


    How do I check the damper vent door? I have a side by side freezer/fridge. I am not sure how to get to the vent that you're talking about.

  • hwolf563 Jul 28, 2010

    How do I check the damper vent door? I have a side by side freezer/fridge. I am not sure how to get to the vent that you're talking about.

  • danny Hendrickson Jul 28, 2010

    it cant be low on refrigerant,the freezer is freezing,its either the evaporator fan not running in the freezer or the damper vent door isnt open to let cold air move to refrige from the freezer,but it is not a refrigerant lack

  • danny Hendrickson Jul 28, 2010

    the damper vent door is near the top of both compartments behind a plastic grille,you will hear the evaporator fan running in the freezer if it works,but it still is not a lack of refrigerant issue on the unit

  • hwolf563 Jul 28, 2010

    Thank you so much for your help! I am gonig to try and locate the damper vent and see what I can find out.

  • danny Hendrickson Jul 28, 2010

    you should feel cold air from this grate if its open,thanks for the great rating and good luck check back if i can assist you further

  • danny Hendrickson Jul 28, 2010

    check and make sure thers nothing in the air flows path between the freezer and frige,then see if the evaporator fan motor quits when you close the freezer door as it may be bad and it cant turn all the time

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Hi. You might want to check the refrigerant. Refrigerant might running low. You may check also the refrigerator condenser coil, this might required cleaning. Here's a tip from my fellow expert here in fixya on how to clean the condenser coil. Click here.

Have a good one!

Posted on Jul 28, 2010

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1 Answer

I have a maytag fridge (freezer on bottom) the fridge is not very cold. freezer has started to get ice near the door opening in the last week.


if you see ice near the door the door muat not be closing all the way or the gasket could be ripped,ice will form where warm and cold air are mixing together,did you remove any of the shelves or baskets in the freezer or in the fridge?i've seen people clean out the fridge and the shelves weren't put back in correctly keeping the door open,check that or food packages that might be hitting the door,when the warm air gets in it usually freezes the air ducts,this is why the fridge is warm,all that happens is the evaporator coil in the freezer gets cold,the evap fan blows the cold air from the freezer into the fridge section and then it returns through other air ducts so if warm air is getting in it will freeze up the air ducts,you can try shutting down the machine or unplug it,remove the food from the freezer and with a hair dryer hit the back inside wall of the freezer,blow the air up into the vent holes in the back wall,if you see water dripping down through the slots you have ice up in there,keep blowing the hot air up into the holes until you don't see any more water dripping,if you can remove the ice maker and remove the back inside wall of the freezer would be better.first check the freezer back wall to see if there's any frost or like snow on it,if so you could have a defrost problem,bad jazz board,this is the computer board that's behind your digital controls in the fridge section,bad defrost thermostat or heater,also do you mean the floor of the freezer has ice on it,you could have a blocked drain in the freezer.write back with more info and let me know what you find and hopefully i can help you better.

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Your problem probably started a couple weeks ago when the drain that allows defrosted ice (water) to drain into the drain pan at the base of your fridge became plugged for some reason. Then everytime the fridge went on defrost more water melted but did not drain which in turn froze. Now ice has built up and caused the air that flows into the fridge to be blocked, causing a warm fridge.... my advice is to leave fridge unplugged for 48 hrs to thaw it and find the cause of the water not to drain... could be a corn niblet or pea from the freezer... the tube should be visible from the inside or the back

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I had this problem with our 2 door frost-free LG fridge (model GR-B207EC). Perhaps you also notice a regular ice buildup in the bottom of the freezer compartment?

My solution was to switch off the fridge and unplug it from the wall, unload the freezer compartment and remove the white plastic back panel inside the freezer compartment. The panel has arrows marked around the edges where the catches are that hold it in place. Carefully flex out the panel at the catches using a large flat blade screwdriver if necessary. Ice buildup can make removal of this panel more difficult.

Behind this back panel is a condenser, under which is a silver tray, which is designed to catch the drops which fall from the condensor (this is the 'frost-free' part of the fridge). I found mine solidly frozen with ice and used a low-heat setting on a heat gun to melt the ice. In the absence of a heat gun a hair dryer will work fine, but don't melt the plastic components of the fridge. (It is also unadvisable to chip away ice with a knife of other sharp implement as you can easily slip and damage yourself or the fridge).

After fully defrosting the tray (this will take some time), including the drain hole in the base of the tray (pour a small amount of warm water in the tray and make sure it drains readily), reassemble the fridge components and restock your fridge. Remember to plug it back in and switch it on.

No more water leaks.

As an alternative to this fix ... if you have the luxury of being able to transfer the contents of your fridge to another fridge and not have to use the leaky one for a while ... empty the fridge and freezer, unplug it from the wall, leave the doors open for a week in a warm location. I didn't use this method but I reckon a week would be long enough to defrost the ice buildup behind the back panel of the freezer and allow the water to drain, yielding the same result.

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