Question about HP DesignJet 500 InkJet Printer

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Hp Designjet 500 not recognising ink cartridges. the ink carts were nowhere near empty but coming but the printer says replace bought new ones and put them in and the machine is not recognising them showing x on each cart. Even though they are new ones. tried restarting printer and computer still no luck

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I've had that problem with unfinished cartridges showing up as empty. I imagine that it could be a bad cartridge as well but I hear and feel the ink when I shake the cartridge. Therefore the ink is there. I also have a problem with some inks. I find the HP inks work perfectly whereas other manufacturers' inks work on and off. I need a solution as well. Right now I have full cartridges that are not picked up by the Designjet sensor. Any idea?

Posted on Oct 20, 2010

  • servolan May 12, 2011

    I have the same exactly problem and no solutions?
    Help me please

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Posted on Jan 02, 2017

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