Question about Sharp MX-3501N All-In-One Printer

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I am connected to the sharp mx-3501n via a network and i have been printing in color for some time now, however, recently it only allows me to print in black and white while other people on the network are still able to print in color. If i print in color nothing comes out of the printer. I printed a test page and among other things, it says that "Color support: No". How do I fix this? Thanks.

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  • sm2121 Jul 28, 2010

    I should add the following information...

    OS = WINDOWS XP

    DRIVER = SNOE2DRV.DLL

    DRIVER VERSION = 1.00

    Thanks.

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In the properties menu of the printer. Click on the tab of job handling. Make sure your user information and password for the copier has been entered. Without this you can only print black and white.

Posted on Aug 17, 2010

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