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I have a Rado Jubile that is about 3 years old. I have had two links replaced becasue they just broke. I have had to have the crystal replaced once becasue it was so easily scratched. Now the lower left corner of the crystal has broken off. The broken piece is about 1/8 inch by half the height of the crystal. Are these kinds of problems normal? I am the cfo of a company and spend my days at a desk I am not a construction worker and don't abuse the watch at all.without the warranty being effective is there any way to get the watch replaced or at least to get a replacement crystal. I think I have a lemon.

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I would contact rado and ask them to have a look as it could be its defective.

Posted on Feb 05, 2011

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These are not usual with this type of watch. I sell fine jewelry for a living and have for many years we carry Rado along with several high end brands. I suggest finding a certified watch maker or asking around for someone local to you and having the crystal replaced with a sapphire crystal and this should at least fix that problem.

Posted on Aug 01, 2010

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