Question about HP ScanJet 3970 Flatbed Scanner

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Buttons on the front of my scanner won't work

How do I get the buttons on the front to work. They quit working.

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  • tinhquang Jul 31, 2008

    I have the HP SCANJET 3970 and it worked fine when I invoked its functions via HP SOLUTION CENTER. Recently, I found out that the scanner did not allow me to specify the area that need to be scanned as it used to do before. Pls help me figure out what I need to do. Thank you very much. Best. Sister Minh Nguyen

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Heard that you can't plug into a hub, that it should be a direct connect to computer

Posted on Jul 13, 2008

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I'm getting this message "The operation could not be completed. No other information is available about the problem." I had a paper jam..fixed it and now it won't scan anything without that er


1. Quit neat app.

2. Turn off scanner.
3. Unplug scanner from computer and outlet.

4. Wait a minute.
5. Plug scanner into outlet and computer.
6. Start Neat app.
Hope this helped.

Feb 21, 2013 | Neat Company NeatDesk Scanner for Mac

1 Answer

Ricoh IS760D won't work with Windows 7 64-bit


Software (driver) can be found at driverupdate us.
Take a look... I hope this was helpful.
Cheers

Jun 27, 2012 | Ricoh IS760D Flatbed Scanner

1 Answer

Scan snap won't work


This is a known problem with Fujitsu ScanSnaps. Some units experience the "blue button of death" meaning they no longer respond to waking the driver up when you press the blue button. Customer service is aware of the problem and if you are under warranty you should be able to get a new unit.

Mar 21, 2012 | Fujitsu ScanSnap S1500 Instant PDF...

1 Answer

My scanner used to work just fine, but suddenly it won't work anymore. It is plugged in and everything, but suddenly in Photoshop, the Xerox 7600 option under File > Import disappeared, and the WIA...


Have you tried an other USB cable??? have you tried a different USB port on the computer??? try the scanner on an other computer as well, does it have POWER???... eazy stepps to troubleshoot all types of devices is to first make sure the device has POWER, than concentrate on connectivity (cables, ports, etc...) than try it on an other computer, re-install drivers as well..., check for viruses also, when everything is clean and it still not working than replace the device... it's dead (send flowers) ha! just kidding!

Jul 23, 2011 | Xerox 7600 Flatbed Scanner

1 Answer

Push button to operate and nothing happens


Scan via Twain plugin (photoshop) for the N 650U is the only solution working for me. Front button stopped working after a needed update 3 or so years ago, don't expect that to work anymore.
I am using Mac OS X Snow Leopard on an Intel MPB.
- - cognitdiss

Feb 15, 2010 | Canon CanoScan N650U Flatbed Scanner

1 Answer

Scanner quit


Is the scanner still under warranty? If so, then see if you can get complementary service for the unit. Otherwise, it might be time to junk it.

Feb 08, 2009 | Epson Perfection 3490 PHOTO Flatbed...

1 Answer

I have a new pc with windows vista and I can't install my scanjet 3400c because hp has not got the drivers for vista. I've tried some solutions from the net but it seems they haven't worked. Is there any...


You can still use the scanner to scan, but the buttons on the front won't work any more and you have to perform those operation (print, email) manually. Pressing the buttons opens a dialog box allowing you to scan your item.

Jan 23, 2009 | HP Scanjet 3400c Flatbed Scanner

1 Answer

HP Director missing from desktop


It may happen if you have version 7.0 of Internet Explorer. 
Install the below patch on your system it will make the HP Director to work.
http://h30318.www3.hp.com/pub/softlib/software8/COL17377/oj-46104-1/CIT207355-HPCOM-PATCH-v8.exe


I hope it will work.

Sep 10, 2008 | HP Scanjet 5590 Flatbed Scanner

1 Answer

How do I get the scanner to work?


You need to either use the software that came with the scanner (if you got any) or if an older scanner that only provided drivers, then, for images, use any photo editing software and look for an Import from button - select TWAIN and your scanner and/or then look for an Acquire button if available - some programs automatically start scanning once you select the scanner, others like PaintShopPro require you to then Acquire the images. Many other photo editing programs just have an Import from scanner option.

You mention a printer as well - is it an all-in-one?? I've an Epson AIO but the software that came with it, allows me to choose whether I want to import the image to the PC or print it out - you may need to check your manual if you have one or search online for info about your model.

(If you want to scan documents try scanning them through Adobe if you have it, or search online for some other text importing type software programs that are free and will work quite well.) Hope that helps? Romayne

Apr 21, 2008 | Office Equipment & Supplies

2 Answers

Epson 3490 Scanner not communicating properly with PC


The new PC was Vista and the CD that came with the scanner completed loading a driver without complaint. However, a new driver was needed for Vista. After downloading the new driver from Epson, uninstalling the old driver and installing the new driver, it worked.

Mar 05, 2008 | Epson Perfection 3490 PHOTO Flatbed...

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